W701DS stuck in mini-dock

[aasfr]

Hi all,

My W701DS is stuck in the W700 mini-dock. I ordered the recommended mini-dock for the W701DS.

If I push on the button, it moves with no resistance. The key is in the unlock position. I have tried moving the catches by sliding a thin metal ruler between the laptop and the dock, and they will not budge.

I have also unscrewed the base of the dock, but it will not separate fully, so I've tried to have a look inside and I cannot even see any mechanism underneath the button - so I certainly can't see what is broken!

Nothing seems to be rattling around - I am at a loss as to what I should do! (Apart from taking a dremel to the mini-dock!)

The W701DS is big enough as it is, and it was hard to find a case to fit it - now it has the end of the dock sticking out. I really need to find a soluton to this. Any suggestions will be greatly welcomed.

Many Thanks

[Brad]

Welcome to the forum!

Sorry to hear of your trouble.

Unfortunately I can't think of a way to undock your ThinkPad. If your W701ds is still in warranty this problem should be covered. If not under warranty I would still call tech support and ask them for suggestions.

Hopefully someone else here has some other thoughts.

Brad

[tom lightbody]

dental floss has helped in similar cases, different model.
Or any thin but strong thread, pulled various ways between
laptop and dock

[aasfr]

Thanks for your replies.

Yes, another 2 years on warranty, so I should give them a call - not sure if accessories are covered, the dock wasn't purchased at the same time.

Dental floss a good idea - although I can't budge the catches with a metal ruler or knife, so I don't think it would be strong enough. I'll give it a try though.

Thanks again.