W520 - Can't Switch to Trackpoint

W500/510/520 and W700/710 series specific matters only
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rothers
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Joined: Thu Jan 26, 2012 3:24 pm
Location: Cheshire, UK

W520 - Can't Switch to Trackpoint

#1 Post by rothers » Fri Jan 27, 2012 4:19 am

Got a new W520-42844KG and I can't get the trackpoint to work.

With BIOS at default (both touchpad and trackpoint enabled) boot up and only the touchpad works.

Fn F8 gives 3 choices:

1. Enable trackpoint & touchpad - this doesn't work at all, always returns to option 3.
2. Enable trackpoint only - this disables the touchpad but trackpoint still doesn't work.
3. Enable touchpad only - touchpad works as expected.

Got the latest Ultranav drivers & BIOS from Lenovo. In Ultranav settings "Enable Trackpoint" is ghosted out.

Also if I remove the Ultranav drivers and just use the default windows mouse drivers the touchpad works but trackpoint still doesn't work.

Don't think this is a hardware fault with the trackpoint as if I enable trackpoint only in the BIOS then the trackpoint works fine.

Any clues as to what's wrong ?

rothers
Posts: 5
Joined: Thu Jan 26, 2012 3:24 pm
Location: Cheshire, UK

Re: W520 - Can't Switch to Trackpoint

#2 Post by rothers » Tue Jan 31, 2012 1:09 pm

Just updated BIOS from 1.34 to 1.35 - no change.

Do any of you out there have a W520 where you can change between trackpad & trackpoint with Fn F8 ?

If so what versions of BIOS, ultranav driver & ultranav utility are you running ?

Cheers
Neil

jayton4
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Re: W520 - Can't Switch to Trackpoint

#3 Post by jayton4 » Tue Jan 31, 2012 1:49 pm

There is a 4276-37U at my work that I can try this afternoon. It has always been set to both trackpoint and trackpad enabled at the same time.


That is weird that it only works if it is selected as the only option in BIOS.
jayton4
Current models/upgrades:
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rothers
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Joined: Thu Jan 26, 2012 3:24 pm
Location: Cheshire, UK

Re: W520 - Can't Switch to Trackpoint

#4 Post by rothers » Sat Feb 04, 2012 5:30 am

OK booted from an Ubuntu 11 CD and the problem remains so looks like I can't blame the Windows drivers, looks like a BIOS problem.

Trackpoint works fine if it alone is enabled in BIOS but not if enable together with the touchpad.

This is with both 1.34 & 1.35 BIOS, anywhere I can download old BIOS version from to try ?

Cheers
Neil

jayton4
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Re: W520 - Can't Switch to Trackpoint

#5 Post by jayton4 » Mon Feb 06, 2012 2:13 pm

rothers wrote:OK booted from an Ubuntu 11 CD and the problem remains so looks like I can't blame the Windows drivers, looks like a BIOS problem.

Trackpoint works fine if it alone is enabled in BIOS but not if enable together with the touchpad.

This is with both 1.34 & 1.35 BIOS, anywhere I can download old BIOS version from to try ?

Cheers
Neil

It sounds to me like you may have a hardware issue needing warranty repair. If it is still within the exchange period from where you bought it, maybe you could get it swapped out.

I tried it on the W520 at my work and it all works as it is supposed to do. I think it said BIOS version was 1.27. I don't think reverting to an old BIOS is going to fix it. If Lenovo diabled this trackpoint functionality with a new BIOS, I am sure that we would see a ton more posts from angry users about it on the boards.
jayton4
Current models/upgrades:
T410 2518X01- 8GB, Corsair Force GT 120GB
T410s 2901A3U- 8GB, Intel 6300 WiFi, Crucial m4 mSATA 256GB SSD w/ microSATA adapter
T420s 4174PPU- 16GB, Intel 520-series 7mm 180GB SSD, Crucial M550 512GB mSATA SSD, Intel 6300 WiFi
and a few classics in storage

rothers
Posts: 5
Joined: Thu Jan 26, 2012 3:24 pm
Location: Cheshire, UK

Re: W520 - Can't Switch to Trackpoint

#6 Post by rothers » Wed Feb 08, 2012 2:47 pm

Many thanks Jayton, I'm sure your right, it's a hardware fault.

Just tried BIOS 1.28 and it's just the same.

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