Re: Default W520 sleep crash/fail +more issues : help?

Message

goji · #1 Post by **goji** » Tue May 13, 2014 11:22 am

Hello,

I updated BIOS and other drivers, reinstalled system and made sure there was enough disk space/everything was clean but that still doesn't help with my issue : when i put my w520 to (basic) sleep, it will quite often crash in the sense the screen will turn off but not all the rest and pushing power (or fN, or any other) button(s) won't wake it in any ways. I must force shutdown by long pressing power... It doesn't seem to be a software issue, does it?

Thanks.

jcvjcvjcvjcv · #2 Post by **jcvjcvjcvjcv** » Tue May 13, 2014 10:12 pm

I wouldn't know why it wouldn't be a software issue.

What BIOS do you have?

But double posting won't help you.

goji · #3 Post by **goji** » Wed May 14, 2014 11:08 am

I only edited, i also thought it double posted but i only saw one entry when checked..! I use last BIOS, 1.42, i had 1.38 before.

Sleepy664 · #4 Post by **Sleepy664** » Fri May 16, 2014 12:07 am

Have you tried putting it to sleep right after a fresh Windows install? Looks to me like some kind of a driver issue.

Same thing happens to me when I close the lid and disconnect the AC power immediately

jcvjcvjcvjcv · #5 Post by **jcvjcvjcvjcv** » Fri May 16, 2014 8:35 am

My T61 crashed when I closed the lid when it was going into sleep. A new motherboard happened to solve that

Yeah; connecting / disconnecting things during a power state change doesn't seem to be liked by Thinkpads in general.

goji · #6 Post by **goji** » Fri May 16, 2014 1:32 pm

I put it to sleep with fN+F4, closing the lid does nothing with my settings. It doesn't crash the first time, but let's say after i put it to sleep/wake about 2-3 times, the next one will crash. NEVER happens on my X'; i have 3x4GB, one is not from Lenovo, i just removed it to see in case it'd be it...

And it did more stange things

Other things happened in the past (less often though) such as "the connected power supply isn't compatible" or something like that (that part was changed already) so yeah i may better ask for MB replacement, a bit afraid of that though (due to the complexity of the task.. last time the tech mounted some things back in reverse

)..

goji · #7 Post by **goji** » Fri May 16, 2014 5:14 pm

One of the other issues : when the lid is closed (remember, it's set to take no action) sometimes when i open it up again it seems while it was closed the resolution was down to 640x480 or another small resolutions resulting in all opened windows size being changed, making me insane.. I use Picasa screensaver, it may be related to it however how to fix, i dunno..

goji · #8 Post by **goji** » Fri May 16, 2014 10:33 pm

Ok it happened without that extra RAM so it's not the culprit... The window even log doesn't seem to help, is there an app i can install that would help (in case this is a software issue)?

goji · #9 Post by **goji** » Sat May 17, 2014 4:10 pm

Main network apps always opened here are : Firefox, uTorrent, Evernote.. If it can help.

goji · #10 Post by **goji** » Wed May 21, 2014 4:06 pm

Really.. No one got no idea on that?

Q-Ball · #11 Post by **Q-Ball** » Mon May 26, 2014 3:09 pm

This is symptomatic of a motherboard failure.
You will need to replace it.

goji · #12 Post by **goji** » Sun Jun 01, 2014 8:25 pm

Today it happened, i waited and it ended with blue scren 0x00009F, looked around and drivers are always mentionned, didn't find any report with mentioning hardware cause.. May i know more about your experience on this?

ADD: I found the app "BlueScreenView" and ntoskrnl.exe is hinted as the crash culprit.. It that can help..

jcvjcvjcvjcv · #13 Post by **jcvjcvjcvjcv** » Sun Jun 01, 2014 8:59 pm

Did you ever do a RAM test?

goji · #14 Post by **goji** » Mon Jun 02, 2014 8:32 am

Nope, i didn't. Is that possible to do it from Windows? I do not have blank DVD or even free USB key ATM..

automobus · #15 Post by **automobus** » Mon Jun 02, 2014 2:22 pm

Windows version 6 or newer has MdSched.exe. But it will not run continually: it will only run a number of passes, and then launch Windows.

goji · #16 Post by **goji** » Mon Jun 02, 2014 3:38 pm

Ok i'll do that, do you suggest i do it with all RAM sticks or one by one? How much will it take for 3x4GB? I guess i better not start 1h before bed time (if i want silence)..!

jcvjcvjcvjcv · #17 Post by **jcvjcvjcvjcv** » Mon Jun 02, 2014 8:11 pm

Put Thinkpad in the fridge.. you won't hear anything

Test with thatever config you want to use.

goji · #18 Post by **goji** » Tue Jun 03, 2014 6:58 am

I'm doing it now, i chose "extended" test, two pass. It seems to be running pretty fast, surprising.. EDIT: The extended test is stuck @21%, common issue apparently.. I ran normal test and results are negative. What's next?

goji · #19 Post by **goji** » Wed Jun 04, 2014 8:39 am

*Getting desperate*

Sleepy664 · #20 Post by **Sleepy664** » Wed Jun 04, 2014 1:52 pm

If I were you, I would start by installing a (different) OS form a (different) source. If it still happens, then we can be 99,999 % sure it is hardware related.

goji · #21 Post by **goji** » Wed Jun 04, 2014 2:39 pm

I'm not planning to use any other system (using 7 always) and i think last time i reinstalled (march 2014) i used a different copy (SP1 integrated). It'd be really nice if Q-Ball could answer/develop.

Sleepy664 · #22 Post by **Sleepy664** » Sat Jun 07, 2014 8:31 pm

Get at least a Win7 iso from the MS download, so you can see if it isn't a software issue after all...

But if the problem persists I would try disconnecting everything that can be disconnected. WLAN, fingerprint reader, modem, ... to see if there isn't some device failing other than a motherboard.

goji · #23 Post by **goji** » Sat Jun 14, 2014 6:18 pm

This is actually an MSDN ISO..!! Lenovo is ok for replacing, i don't feel safe with it though.

goji · #24 Post by **goji** » Sat Aug 16, 2014 7:24 pm

Just so you know, planar replacement didn't solve this specific issue.. Still got to find the culprit.. Any clue welcomed..

#25 Post by **RealBlackStuff** » Sun Aug 17, 2014 6:29 am

That's a Windows driver problem.
Go here: http://aumha.org/a/stop.htm and click on 9F: Driver Power State bottom/left, to check the resulting links.

Install a current Linux, such as Mint 17, and begin to wean yourself off Windows altogether...

jcvjcvjcvjcv · #26 Post by **jcvjcvjcvjcv** » Sun Aug 17, 2014 12:49 pm

Funny...

A lot of programs aren't available in Linux flavor, and if you happen to need such a program, then choice for OS is already made.

goji · #27 Post by **goji** » Mon Oct 20, 2014 4:58 pm

That's right. Linux is not a fix here, sorry..