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Install Win 10 1703 update on a W500 and others

W500/510/520 and W700/710 series specific matters only
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2ndgencamaro
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Install Win 10 1703 update on a W500 and others

#1 Post by 2ndgencamaro » Mon Dec 25, 2017 1:56 pm

I have two W500 thinkpads and offered to give one of them to a high school student who needs something. It had been sitting for a while and when I pulled it out of storage and fired it up, it began downloading the Microsoft 1703 update. Long story but it went through several attempts to install that 1703 update, and maybe I was not patient enough, but after hours I killed the process and restarted the computer. However, it just goes through the same process, download, install, restart to complete the process, installing, than sitting on a screen with the blue trapezoidal shaped window with two crossbars and a circling set of white lights below it. On the W500 this has been going on for 12 hours. A second Thinkpad, a T61, has been running for maybe five hours.

So, how long should it take to install this update from MS? Both computers started with Win7 and were upgraded to Win10 through the free upgrade program a couple of years back. The W500 is a T9400 CPU, 4gb of memory and the original hard drive. The T61 is a T7250, 4gb of memory and a larger but still mechanical hard drive. I hesitate to to a clean install as the W500 has Office 2010 on it and I prefer the student have that version. I got the computer from my previous employer and it had Office installed on it from that company but I do not have any media to do a re-install. The T61 has Office 2008 and I do have media for that product.

The other W500 would not accept the Win 10 upgrade because of the dual video cards in that computer. I prefer the student have a Win 10 OS just because that is what they are used to in school

Appreciate any info on this 1703 update.

Steve

MikalE
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Re: Install Win 10 1703 update on a W500 and others

#2 Post by MikalE » Mon Dec 25, 2017 3:51 pm

It took two tries on my T520. One of my T510's got it on the first try. Everything has been running fine since.
T500 C2D 2055-BE9
T510 i5 4384-DV7
T510 i7 4349-A64
T520 i7 4242-4UU(CTO)


T520: i7-2760QM(2.40GHz),16GB, 500GB SSD/500GB 7200 RPM Drive, 15.6in 1600x900 LCD, 1GB NVIDIA, DVDRW, Smartcard reader, media card reader, FPR, Win7 Pro64, whitelist BIOS, Ultimate-N 6300 AGN, German KB, Bluetooth 4.0.

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Re: Install Win 10 1703 update on a W500 and others

#3 Post by TPFanatic » Mon Dec 25, 2017 3:52 pm

Windows 10 takes a lifetime to setup. Once you get to a desktop environment, it still takes many more minutes downloading and installing bloat from the Windows Store.

Try to find out if his school provides Office 365, then you can just install that on a superior Windows machine (Vista, 7). 10 offers nothing over 7.
lenovo T61 T7500, SXGA+, 8GB
lenovo T410s i5 520m, WXGA+, 4GB
lenovo T430 i5 3320m, FHD, 8GB
lenovo T500 P9700, WUXGA, 8GB
lenovo T520 i7 2760QM, FHD, 8GB



Enable 2 finger scroll on any Synaptics touchpads with registry: http://forum.thinkpads.com/viewtopic.php?f=2&t=122612

2ndgencamaro
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Location: Warrington, PA

Re: Install Win 10 1703 update on a W500 and others

#4 Post by 2ndgencamaro » Mon Jan 01, 2018 12:13 pm

For anyone else who stumbles to this thread and may be having issues, I believe that I have stumbled on to the solution. Windows 10 version 1703 hung on every attempt to install it on both a W500 and a T61. The point of failure was the first reboot during the upgrade. Finally, I removed the Intel Turbo memory card from the laptop of the T61 and the update is now applying. The W500 also has an Intel Turbo memory card. That piece of hardware is probably the problem. Assuming that the install completes, I will be doing the same thing to the W500 and tryng once more with that laptop. I will report back on the success or failure.

2ndgencamaro
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Re: Install Win 10 1703 update on a W500 and others

#5 Post by 2ndgencamaro » Mon Jan 01, 2018 9:37 pm

The good news is that the Intel Turbo memory was indeed the issue. Removing that aux card allowed the 1703 update to run normally.

The bad news, at least for me, is that the W500 lost the dedicated video card. I was able to switch it to integrated video card only and it does work just not as well as it once did. Now I have to wonder how much life is left in the motherboard.

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Re: Install Win 10 1703 update on a W500 and others

#6 Post by RealBlackStuff » Tue Jan 02, 2018 3:34 am

Go back to W7 and dGPU comes back. :D
Or dump Windows altogether and switch over to Linux.
In either case your machine will live longer and be not as obtrusively monitored by Micro$haft.
Lovely day for a Guinness! (The Real Black Stuff)

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Re: Install Win 10 1703 update on a W500 and others

#7 Post by dr_st » Tue Jan 02, 2018 3:55 am

RealBlackStuff wrote:
Tue Jan 02, 2018 3:34 am
Or dump Windows altogether and switch over to Linux.
Are you sure that the Linux drivers for switchable GPUs are really better than those in Windows? :D
Current: Thinkpad 25 (20K7), Yoga 14 (20FY), X220 4291-4BG, T410 2537-R46, T60 2007-QPG, T42 2373-F7G
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Retired: X61 7673-V2V, T60 1952-F76, A31p w/ Ultrabay Numpad

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Re: Install Win 10 1703 update on a W500 and others

#8 Post by RealBlackStuff » Tue Jan 02, 2018 4:05 am

https://mintguide.org/system/461-instal ... -mint.html seems to do the trick perfectly.
Guess not all Linuxes act the same though.

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Re: Install Win 10 1703 update on a W500 and others

#9 Post by thinkpadcollection » Tue Jan 02, 2018 3:05 pm

Any one with the turbo memory module (1GB thru 4GB) is best to remove that for any reason. Anything OS is too bloated and not supported anyway. Vista were coded for that turbo memory only.

I'm surprised that W500 GPU is not supported note there are some W500 with HD3650 which does works well in windows 10 (knew this on T500 with HD3650) but what about the ATI Mobility FireGL V5700?

Cheers, thinkpadcollection

2ndgencamaro
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Re: Install Win 10 1703 update on a W500 and others

#10 Post by 2ndgencamaro » Tue Jan 02, 2018 9:06 pm

RealBlackStuff wrote:
Tue Jan 02, 2018 3:34 am
Go back to W7 and dGPU comes back. :D
Or dump Windows altogether and switch over to Linux.
In either case your machine will live longer and be not as obtrusively monitored by Micro$haft.
No. This W500's graphics will not be coming back. When I stated that the ATI video section went bad, I mean that a component on the motherboard failed. With the on board Intel graphics I can see the Thinkpad initial splash screen and get into the BIOS. With the ATI section enabled, the Thinkpad splash screen is not diaplayed; I have to "guess" when to hit the F1 key for the BIOS. And, when I do get into the BIOS, I can see the screen a bit on an alternate display plugged into the VGA port but not on the laptop display. The screen is badly distorted; has banding; poorly formed characters; bad colors; etc; etc. With the Integrated Intel display on the Thinkpad splash screen is normal; BIOS display is normal; it just works. Even Win 10 run normally on the ATI video before it quit. Now, I have to run laptop on the integrated video.

Steve

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Re: Install Win 10 1703 update on a W500 and others

#11 Post by N33dF0rSp33dFan » Thu Feb 01, 2018 4:05 am

I just got Windows 10 (1709) installed on my W500. The drivers were slightly complicated to install, it took some tries, until I found the best drivers for the ATI card, which is 13.4 Legacy (except the fact that it shows as HD3650 instead of FireGL V5700). However, the Intel GM45 drivers from Windows 7 will not install, and the only solution I found is to get them through Windows Update (WDDM 1.1).
Here is a picture from Device Manager: https://ibb.co/d84P8m
Current ThinkPads: W500 (4061-38U) + 2503 Advanced Dock w/ RX 550
Owned ThinkPads : T61 (6457-6PG), X61 (7674-4NG)

Tomkin
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Re: Install Win 10 1703 update on a W500 and others

#12 Post by Tomkin » Thu Mar 01, 2018 2:39 am

2ndgencamaro wrote:
Mon Jan 01, 2018 12:13 pm
For anyone else who stumbles to this thread and may be having issues, I believe that I have stumbled on to the solution. Windows 10 version 1703 hung on every attempt to install it on both a W500 and a T61. The point of failure was the first reboot during the upgrade. Finally, I removed the Intel Turbo memory card from the laptop of the T61 and the update is now applying. The W500 also has an Intel Turbo memory card. That piece of hardware is probably the problem. Assuming that the install completes, I will be doing the same thing to the W500 and tryng once more with that laptop. I will report back on the success or failure.
This solution worked for me! 5 screws to disassemble the keyboard and 2 to release the Intel Turbo memory card and I no longer I have to think about buying a new device.
Thank you! :D 8)

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