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BIOS problem?

W500/W510/W520 and W700/W701 Series
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CADmonkey
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Joined: Sun Sep 27, 2009 4:00 pm
Location: Brighton, UK

BIOS problem?

#1 Post by CADmonkey » Mon Apr 13, 2020 4:43 pm

Hi everyone,

I've got a W700 that I bought new in 2009. I know it's old but it works 100% and is still useful after 11 years. I'm trying to update it to Windows 10 as Win7 is now obsolete.

The install kept failing and one suggestion was to disable the graphics card (Quadro 2700M) in the BIOS.

So I rebooted and hit the F1 key and it asked me for a password. I don't EVER remember setting a password. I managed to access the BIOS in 'user' mode but couldn't change anything.

The support I found online suggested rebooting with the main battery and the backup battery removed, so I did that.

Now when I power-on it's asking me for a (different?) password - not to access the BIOS, but to access anything! My Thinkpad is currently a brick.

Help!

RealBlackStuff
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Re: BIOS problem?

#2 Post by RealBlackStuff » Tue Apr 14, 2020 1:16 am

You have a Private message.
Lovely day for a Guinness! (The Real Black Stuff)

as.nielo
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Location: EU

Re: BIOS problem?

#3 Post by as.nielo » Tue Apr 14, 2020 4:10 pm

Just in case... Thing may happen to anybody... could anyone post solution here?


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RealBlackStuff
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Re: BIOS problem?

#4 Post by RealBlackStuff » Wed Apr 15, 2020 12:41 am

After the password was removed, things were back to normal.
HOW this is done, can not be discussed publicly, as per Forum rules.

emtee3511
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Location: Rockwall, Texas

Re: BIOS problem?

#5 Post by emtee3511 » Fri Jan 29, 2021 5:27 pm

Similar thing happened to me on my P51s this last week. I was trying to transfer my music (iTunes) from my W510 to my newer P51s. It got way complicated (mostly because the entire procedure was over my head, and google was not helping.) I was in the process of trying to change the user name on the P51s to match the user name from my W510 -- something that seemed reasonable to me at the time, I don't remember why. Bottom line on eboot, the P51s wanted a password at the lock screen, when I have never put a password on the machine. I could get into Bios, but I couldn't change the boot order (wanted a supervisor password to change order) to reinstall Windows.

So this desperate geek wannabe loaded up my Lenovo "brick" and went to my local computer shop. In the past I've only used them for replacing screens on phones I and my family have trashed. I totally understand the feeling of loosing your ThinkPad 'friend'. I'm a few dollars lighter in the wallet, but my trusty little computer shop reinstalled Windows and transferred my iTunes.

I still feel a bit shaken from the experience of nearly killing one of my machines. I also still don't know what I did to cause the dreaded 'unknown password' to show up on my machine. I have only owned one new ThinkPad ever, and it was one of those early small machines (looked like an idea pad, but was supposedly a ThinkPad I guess because it had a trackpoint) with an AMD processor which ran extremely hot Not a good experience. But I have had many used ThinkPads pass through my hands, several purchased on this Forum. This was the first (hopefully only) time I came close to bricking my machine.
emtee3511
X201 3680-AL6 + X200 7459-BW3 (Glossy)
+ X1 Carbon-Gen 6 20KH-002JUS + X1 Carbon-Gen 3 20BS-S22-A00
+ X1 Carbon-Gen 3 20BS-S22-A00 + X1 Carbon-Gen 3 20BS-S0Y-500
+ X1 Carbon-Gen 2 20A8-SOU-U00
+ W520-4276-37U + P51s 20JY-000AUS

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