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W500 and docking issues
Posted: Tue Jun 01, 2010 6:26 pm
by johnp126
I have someone who i just upgraded to Vista SP2. He had and continues to have "hang" issues when docking. Doesn't even boot sometimes. I remember in xp there were hardware profiles, does Vista still have this and can they be deleted and then recreated? any ideas if this does not exist.. please advise
Re: W500 and docking issues
Posted: Wed Jun 02, 2010 5:38 am
by Harryc
Is this person using an advanced mini-dock? If I recall there were BIOS updates to earlier Thinkpad models using that dock. The update added a way to disable some devices (ports ) on the dock to reduce or eliminate issues. The exact setting is to "enable/disable legacy COM/LPT devices" or "Legacy Devices on Mini-Dock" - Enabled/Disabled" . See if that setting is in the W500 BIOS and change it. The issue IIRC was the problem of computer freeze/bluescreen during sudden power loss while docked. That is not your exact problem, but it's worth a shot. Also, make sure they are using a 90W AC adapter.
Here's another fix for a power issue while docking -
http://www-307.ibm.com/pc/support/site. ... 67382.html