W510 Driver problem on Intel(R) AMT - SOL (COM4)

[martijndeluxe]

After Lenovo fixed my W510 after it got bricked by a BIOS update (which took them 4 weeks), I get the folowing error in the ThinkVantage Toolbox:

Driver problem on Intel(R) Active Management Technology - SOL (COM4)
Reinstall Driver

If i click the Reinstall Driver button i get:

The Device cannot start (Code 10)

I tried to update the driver, it says:

Latest version allready installed...

Tried to deinstall and install the latest from the lenovo site...

Same deal...

Whats up with that...

Do i have a bum chip on this motherboard???

-M-

[ckotan]

After Lenovo fixed my W510 after it got bricked by a BIOS update (which took them 4 weeks), I get the folowing error in the ThinkVantage Toolbox:

Driver problem on Intel(R) Active Management Technology - SOL (COM4)
Reinstall Driver

If i click the Reinstall Driver button i get:

The Device cannot start (Code 10)

I tried to update the driver, it says:

Latest version allready installed...

Tried to deinstall and install the latest from the lenovo site...

Same deal...

Whats up with that...

Do i have a bum chip on this motherboard???

-M-

Shutdown->restart

I had a similar thing. I got a small dialog that said reboot needed, which went by quickly. Turned out the driver was installed but old one can't be removed bec it's running. I rebooted, which freed the old driver, allowing new to be loaded, and I was off to the races.

I used the thinkvantage tool to update EVERYTHING (except the bios, which you learned the hard way<ar, ar>). I think I did it in two parts, with reboots in the middle. My W510 is now perfect.

HTH, CK

[martijndeluxe]

Really curious what ya did exactly...

Upgraded to the latest BIOS: 1.24-1.13 now...

got the latest 6.0.0.1179 Management Engine Interface and Serial Over LAN driver (SOL) Driver...

tried all sorts of combinations of just installing > reboot...
unistalling reboot > installing > reboot...
uninstalling > installing > reboot

Etc etc...

Also upgraded the firmware: 6.0.41.1216

unistalling reboot installing reboot...

Fiinaly the old school way as in Have Disk

It says:

Windows found a driver for this device but encountered an error while attempting to install it.
This Device cannot start. (Code 10)

I called Lenovo they send me a box tomorow to be shipped to the Memphis Repair Center...

Hardware bug?

If ya have suggestions, if i missed something, let me know. Cause i'm not realy exited having the machine in repair for another month...

-M-

[ckotan]

Really curious what ya did exactly...

Upgraded to the latest BIOS: 1.24-1.13 now...

-M-

Maybe something diff about your machine. My bios is at 1.19. As I recall they pulled 1.20. Guess I'll have to go looking for BIOS and .ISOs for the W510.

I looked at Start->Programs->Intel and have some sort of management & security (remote access) app that is disabled, SATI Storage that is happy, and Wi-Max.

I see nothing about SOL - don't even know what it is or whether my machine has it, but it sounds interesting! Sorry to be no help, M!

CK

[martijndeluxe]

But ya do have "Intel(R) Active Management Technology" enabled in the BIOS?

When i disable that the error goes away...

Had the same issue btw with bIOS 1.19...

So if ya enable this in the BIOS you dont get the Error?

Apreciate the feedback

-M-

[ckotan]

Guess I'll have to go looking for BIOS and .ISOs for the W510.

I see nothing about SOL - don't even know what it is

CK

Ah - found it and see that the think vantage tool just gives you a lick and a promise. Looks like it doesn't do any drivers. I'll have to do it by hand. And I see that they dropped .24 BIOS - tnx for the tip!