Site status 12/16/13: Still some connection errors

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rkawakami
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Site status 12/16/13: Still some connection errors

#1 Post by rkawakami » Sun Jan 06, 2013 7:44 pm

As of now, Sunday Jan 6, 2013 at 4:30PM Pacific time, the forum seems to have mostly recovered from a major outage. I would caution that any NEW posts may become lost as I still do not have administration access to the system. Please have some patience while we ascertain the functionality of the forum software. Thank you.
Ray Kawakami
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NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.

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Re: Site outage - Jan 2013

#2 Post by BillMorrow » Sun Jan 06, 2013 7:58 pm

give it time to rebuild..
i can't get into admin either..
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Re: Site outage - Jan 2013

#3 Post by TuuS » Sun Jan 06, 2013 8:24 pm

Thanks for the good work guys and glad to see the site back up and running :)

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Re: Site outage - Jan 2013

#4 Post by Neil » Sun Jan 06, 2013 8:28 pm

A big thanks from me as well. We appreciate all the hard work you guys do for the forum. It must have been a big job to get things back up this time.
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Re: Site outage - Jan 2013

#5 Post by ajkula66 » Sun Jan 06, 2013 8:51 pm

I was sweating, shaking...heavy nausea from withdrawal symptoms.

You guys can't be do this to me again...yes, I do publicly admit my addiction to TPF... :lol:
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Re: Site outage - Jan 2013

#6 Post by mediasponge » Sun Jan 06, 2013 8:54 pm

Thanks for all the effort. I had just gotten a topic update notification, and *poof* dead end.

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Re: Site outage - Jan 2013

#7 Post by rkawakami » Sun Jan 06, 2013 9:01 pm

ajkula66 wrote:I was sweating, shaking...heavy nausea from withdrawal symptoms.
So was I but that was mainly due to a cold / flu I'm just getting over :lol: . I was out sick last Thursday and Friday and had no access to the forum to help my recovery :( .

I am now able to get access to the admin panel so things appear to be back to normal. I'd hope that with the system rebuild that the indexing of the search function might be improved, but alas, no go. There's still a problem finding older posts (pre-2011) using the Search function. I'd still recommend using Google and the "site:forum.thinkpads.com" option.
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.

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Re: Site outage - Jan 2013

#8 Post by wolfman » Sun Jan 06, 2013 9:15 pm

Thanks to everyone involved in the recovery efforts... This is a great forum and resource for all. Thanks again!!!
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Re: Site outage - Jan 2013

#9 Post by Radioguy » Sun Jan 06, 2013 9:44 pm

Thanks for bringing it back guys! I'd love to know the cause, though. By any chance, did a truck hit a utility pole?
ajkula66 wrote:I was sweating, shaking...heavy nausea from withdrawal symptoms.

You guys can't be do this to me again...yes, I do publicly admit my addiction to TPF... :lol:
Ditto.
rkawakami wrote:So was I but that was mainly due to a cold / flu I'm just getting over :lol: .
Ditto as well...unfortunately, and it's definitely the flu. The cough is so bad, that I'm on some Tylenol 3. :eek:
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Re: Site outage - Jan 2013

#10 Post by Neil » Sun Jan 06, 2013 9:57 pm

Radioguy wrote:...did a truck hit a utility pole?
During the time the site was being rebuilt, there was a notice that mentioned an accident that knocked power out, so you may have guessed exactly what happened!
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Re: Site outage - Jan 2013

#11 Post by underclocker » Sun Jan 06, 2013 10:28 pm

That was painful! However, it's a sure-fire way to elimiate spammer postings!

Glad to be back up!
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Re: Site outage - Jan 2013

#12 Post by emtee3511 » Sun Jan 06, 2013 10:37 pm

Thanks Bill, Mods and Admins!!! :bow:
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Re: Site outage - Jan 2013

#13 Post by jayton4 » Sun Jan 06, 2013 10:53 pm

It looks like forums.thinkpads.com is still not working. At my last employer, all websites that started with the non-plural forum.whatever.com were blocked. I discovered that adding an s and making it forums.thinkpads.com worked as well and didn't get filtered. So all my bookmarks, history, and cache from the site are still not working. No big deal, but thought I would mention.
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and a few classics in storage

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Re: Site outage - Jan 2013

#14 Post by RealBlackStuff » Sun Jan 06, 2013 11:08 pm

I'm in the process of giving up smoking.
Suffering from additional severe withdrawal symptoms from not having access to my favorite website was NOT conducive to those good intentions!
But boy, am I glad you got things going again!
Great bigThank You!
Lovely day for a Guinness! (The Real Black Stuff)

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Re: Site outage - Jan 2013

#15 Post by emeraldgirl08 » Mon Jan 07, 2013 1:02 am

Yes a big THANK YOU from me also :)

I imagine how terrible it was for the regulars here....I admit I was a bit disconcerted with things after the 2nd day of outage :?

Welcome back to everyone! Group hug??!!!

(((HUGS)))

:)
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Re: Site outage - Jan 2013

#16 Post by GomJabbar » Mon Jan 07, 2013 1:27 am

Great work guys! :bow:

I communicated with Bill soon after the site first went down and he told me about the car accident and resulting power outage which caused a corruption in the forum database when the server did not shut down cleanly. For the first couple of days I wasn't too worried, but when it still wasn't up on Sunday, I was getting concerned...

Whew!!!
DKB

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Re: Site outage - Jan 2013

#17 Post by Cigarguy » Mon Jan 07, 2013 1:44 am

Whew!

Glad this forum is back up. It has become my favourite and I'm a definite addict. Thanks to all that make this happened.

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Re: Site outage - Jan 2013

#18 Post by Tasurinchi » Mon Jan 07, 2013 3:12 am

Great job! Thanks for bringing the site back. As other members, I also was starting to suffer severe forumitis extremis! :mrgreen:
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Re: Site outage - Jan 2013

#19 Post by BillMorrow » Mon Jan 07, 2013 4:48 am

ok, here is the story as i currebntly know it..

the server is located in utah and one or about newn years day a car hit the power pole supplying power for a large part of the city..
power was out for abbout 16 hours more or less..
new cables had to be strung as well as a new pole..

the UPS's did what they could but the batteries only lasted so long and there are many servers in this farm..
they all could not be gracefully powered down before the UPS's died, this server was one..

when it crashed it took out some freebsd/cpanel scripts which needed to be rebuilt.. sadly, cpanel forgot to warn the server manager that they would no longer support cpanel opn freebsd..
the calls went something like this:
(poetic license invoked)
server manager: Help, cpanel is not working or letting me restore..
cpanel help: sorry, we dopn't support freebsd since last august, too bad you did not get the message..
server manager: can you help me, PLEASE with your product..
cpanel help: YOYO (you're on you own)..
server manager: but i have been paying monthly, why not help me..
cpanel help: tough

SO, now we have a whole new OS running a new version of cpanel, though i have encouraged the server manager to fire cpanel..

and the HUGE data file has been rebuilt and relinked and so forth and everything seems to be working well at this point..
some tweaking will continue for a few weeks..
Bill Morrow, kept by parrots :parrot: & cockatoos
Sysop - forum.thinkpads.com

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She was not what you would call refined,
She was not what you would call unrefined,
She was the type of person who kept a parrot.
~~~Mark Twain~~~

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Re: Site outage - Jan 2013

#20 Post by dorronto » Mon Jan 07, 2013 5:50 am

:D Welcome back!!

I can stop taking my medication now....feeling much better.....

Back to Thinkpadding !!!! :banana:

Ron
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Re: Site outage - Jan 2013

#21 Post by friedrich-eugen » Mon Jan 07, 2013 6:01 am

Hello everybody over there,

it must have been some herd of trucks to bring the powersupply of a servercenter / backup-farm down ...
I, too, am happy, thinkpads.com is back on track, the one and only reliable source of help and assistence!

A happy and lucky new year to You all, especially to You Bill !!

Sincerely
Last edited by friedrich-eugen on Mon Jan 07, 2013 4:37 pm, edited 1 time in total.
__friedrich-eugen__
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Re: Site outage - Jan 2013

#22 Post by Puppy » Mon Jan 07, 2013 7:09 am

It seems as default website page index.php is not specified for http://forum.thinkpads.com/ yet (it redirects to generic hosting page).
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Re: Site outage - Jan 2013

#23 Post by dr_st » Mon Jan 07, 2013 7:47 am

Thanks everyone who got it up and running again. :bow:
BillMorrow wrote:sadly, cpanel forgot to warn the server manager that they would no longer support cpanel opn freebsd..
I believe this is grounds for a lawsuit. :)
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Re: Site outage - Jan 2013

#24 Post by Peak2Peak » Mon Jan 07, 2013 8:05 am

Glad to see the forum is back up and running :thumbs-UP: - Other forums (even one's that are not associated with ThinkPads) indicated this forum was down!
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Re: Site outage - Jan 2013

#25 Post by Ravin' Ray » Mon Jan 07, 2013 8:22 am

I'm a new member but I did notice on IE I couldn't get through and got a tip that maybe I had to clear the DNS cache, so for now I'm using Chrome.
IdeaPad S10 and ThinkPad Edge E130 user.

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Re: Site outage - Jan 2013

#26 Post by Cigarguy » Mon Jan 07, 2013 8:37 am

Ravin' Ray wrote:I'm a new member but I did notice on IE I couldn't get through and got a tip that maybe I had to clear the DNS cache, so for now I'm using Chrome.
The last outage had nothing to do with your browser.

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Re: Site outage - Jan 2013

#27 Post by wkw » Mon Jan 07, 2013 8:51 am

BillMorrow wrote:ok, here is the story as i currebntly know it..

the server is located in utah and one or about newn years day a car hit the power pole supplying power for a large part of the city..
power was out for abbout 16 hours more or less..
new cables had to be strung as well as a new pole..

the UPS's did what they could but the batteries only lasted so long and there are many servers in this farm..
they all could not be gracefully powered down before the UPS's died, this server was one..

when it crashed it took out some freebsd/cpanel scripts which needed to be rebuilt.. sadly, cpanel forgot to warn the server manager that they would no longer support cpanel opn freebsd..
the calls went something like this:
(poetic license invoked)
server manager: Help, cpanel is not working or letting me restore..
cpanel help: sorry, we dopn't support freebsd since last august, too bad you did not get the message..
server manager: can you help me, PLEASE with your product..
cpanel help: YOYO (you're on you own)..
server manager: but i have been paying monthly, why not help me..
cpanel help: tough

SO, now we have a whole new OS running a new version of cpanel, though i have encouraged the server manager to fire cpanel..

and the HUGE data file has been rebuilt and relinked and so forth and everything seems to be working well at this point..
some tweaking will continue for a few weeks..
So they were taking your payments, but when the time came, they wouldn't support you and failed to notify you when they were dropping support?
Can't you get the five months of payments back? That is pretty much theft

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Re: Site outage - Jan 2013

#28 Post by loyukfai » Mon Jan 07, 2013 11:04 am

Thanks, Bill et al.

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Re: Site outage - Jan 2013

#29 Post by pianowizard » Mon Jan 07, 2013 11:11 am

Bill, thanks so much for getting this site up and running again. Thinkpads.com has been an important part of my life since 2005 and is one of the dozen or so sites that I check every day. Even though I no longer own Thinkpads (except for a topless X32), the forum members are great and many discussion topics are fun.
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Re: Site outage - Jan 2013

#30 Post by taob » Mon Jan 07, 2013 12:53 pm

Big thanks to Bill and everyone else in getting the site back up and running so quickly after such a major outage. This was the first place I checked with the announcement of the Helix, so you can imagine the wailing and gnashing of teeth when the forum wouldn't come up! :lol:
- Brian
2004: 2371-8EU X40, 1.2 GHz Pentium M, 1 GB, 40 GB, 802.11b/g, 2 x 8-cell
2007: 2623-DDU T60p, 2.0 GHz T2500, 2 GB, 200GB 7200 rpm, 802.11a/b/g, BT, 3 x 9-cell, 15" UXGA FlexView, Adv Mini Dock
2011: 4286-CTO X220, 2.5 GHz i5-2520M, 8 GB, 60GB SSD, 250GB HD

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