A31p Invalid Machine Type error with software Installer

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Benedict · #31 Post by **Benedict** » Wed May 04, 2005 6:31 pm

yes, i just brought it to our techs to input the info.
I saw that they use the 1.69 version too.

At first they got the same message I got. Then after a series of power off and on, he was able to input it correctly.

This is getting very interesting... I'm going to try figuring what he did.

Sean I'm going to try your method again

slagmi · #32 Post by **slagmi** » Thu May 05, 2005 8:25 am

G-Man-

May I get the Hardware maintnence utility as well?

We have a T23 that I repaired myself, though I am presently able to use the software updater utility, the #'s in the BIOS do not match the ones on the bottom of the unit.

Txiasaeia · #33 Post by **Txiasaeia** » Thu May 05, 2005 11:54 pm

I'm looking for the program too; I need 1.71 or higher. Sorry for bumping this and creating a new thread in X-series forum, but I'm pretty desperate to find it. Thanks!

G-Man · #34 Post by **G-Man** » Fri May 06, 2005 6:33 am

Txiasaeia,

I only have 1.69. Let me know if you need it.

Regards,
G-Man

k2 · #35 Post by k2 » Fri May 06, 2005 1:53 pm

If you have the problem with MTM not supported and the MTM/Serial number is messed up in BIOS. With the newest version of SWI I have heard that you can add a key to your registry that will fix it so SWI will run.
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\ThinkPadSoftwareInstaller\SysInfoOW
With String values "MachineType"="enter your MT here" and "ModelName"="enter your Model here"

a31pguy · #36 Post by **a31pguy** » Sat May 07, 2005 7:51 pm

well I make the corrections to the BIOS and put in the machine type and serial number - but I am still having this issue with trying to install IBM Access Connections 3.71 - "machine type not supported" - any ideas?

BTW - the new levono software updater works - but the software it downloads still gives me issues.

geeve · #37 Post by **geeve** » Sun May 08, 2005 10:02 am

Sean you are correct it does have to be in CAPS, i didn't know about the 1S when i did it so i just entered 00 at the beginning...

SeanM wrote:Technically, the "00" should be "1S", but for the purposes of this utility I don't think it matters.

You should also hit the caps lock and do everything in caps here, last I checked if the model number was in lower case in bios, the SWI wouldn't work.

Glad to hear you're all straightened out!

jeeva · #38 Post by **jeeva** » Tue May 10, 2005 3:54 pm

There's an option similiar to "Update BIOS" in the BIOS, select enable and try again.

SeanM · #39 Post by **SeanM** » Thu May 12, 2005 8:36 pm

a31pguy wrote:well I make the corrections to the BIOS and put in the machine type and serial number - but I am still having this issue with trying to install IBM Access Connections 3.71 - "machine type not supported" - any ideas?

BTW - the new levono software updater works - but the software it downloads still gives me issues.

What is your machine type and model, and how is it displayed when you look in the bios?

Grayz · #40 Post by **Grayz** » Fri May 13, 2005 9:39 pm

k2 wrote:If you have the problem with MTM not supported and the MTM/Serial number is messed up in BIOS. With the newest version of SWI I have heard that you can add a key to your registry that will fix it so SWI will run.
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\ThinkPadSoftwareInstaller\SysInfoOW
With String values "MachineType"="enter your MT here" and "ModelName"="enter your Model here"

I just tried this on my T42 (2378-FUU) and it worked. Although I would rather fix my serialnumber once & for all, this is a good workaround to get the software updater working.

GrayZ

martok13 · #41 Post by **martok13** » Wed Jun 29, 2005 6:01 am

what format does the string values have to be in(registery hack)
i have an ibm thinkpad r40 2722-GCU with a model numer of fx-37812

this is what i did:
MachineType="fx37812"
ModelName="2722-GCU"

also could i get a copy of that program, so i could changes the serial number in the bios. the morons put the machine type in but not the serial number

Grayz · #42 Post by **Grayz** » Thu Jun 30, 2005 10:33 am

martok13 wrote:what format does the string values have to be in(registery hack)
i have an ibm thinkpad r40 2722-GCU with a model numer of fx-37812

this is what i did:
MachineType="fx37812"
ModelName="2722-GCU"

also could i get a copy of that program, so i could changes the serial number in the bios. the morons put the machine type in but not the serial number

You should put 2722 as the MachineType and GCU as the ModelName. The r40 most likely needs the latest version of the maintenance program, which I do not have. If you pm me your email I can send you the version I have.

As an update, I had to send my t42 in to fix another problem, and asked them to fix the bios while they had it. This really is the easiest (but longest) way to fix the problem.

Freeze · #43 Post by **Freeze** » Thu Jun 30, 2005 2:31 pm

could i get that tool, too? i'm replacing an a22m mainboard in a few days.

ubroot@gmail.com

thanks

swbuehler · #44 Post by **swbuehler** » Wed Sep 07, 2005 11:43 am

G-Man wrote:You've got an email. BTW, you can't really download it. Only IBM Service Centers and Business Partners have access to it. Hope it works.

I am also in need of this utility for my R51 (1830-AKU). The latest BIOS update program did have the option to update model type, but only the last three characters of it (after the hyphen). It would not let me change the first four digits.

My company swapped out the mobo last October and failed to put in the model or serial number on it before shipping it back to me, and now Software Update utility doesn't work.

stevenwbuehler@yahoo.com

SWB

waspie · #45 Post by **waspie** » Thu Sep 08, 2005 9:15 am

I'm a tech at a big university and i can't even find this program! can someone send it to wasp AT waspnest.net?
thanks

CONFUSEDNEWBY · #46 Post by **CONFUSEDNEWBY** » Wed Oct 05, 2005 2:44 pm

Hi
i replaced the MB in my A20m and the invalid machine type is a problem i have also.

if your program is applicable to my machine (I did not update any numbers after MB replacement), I would really appreciate it if anyone could email it to me.

thank you

seminoleman199@se.rr.com

Omar · #47 Post by **Omar** » Mon Oct 31, 2005 6:46 am

Hi.
I would appreciate this utility as well. I got an R40 at work and the type number is wrong in the bios. My service provider says he will charge me for fixing this so if I can avoid that hassle I would be very happy.
My email is <omarhemm at gmail dot com>.

Cheers.

luisy2k · #48 Post by **luisy2k** » Thu Nov 17, 2005 9:38 pm

Hello everyone:
I just got a T23 with the 'Invalid machine type' problem. I'm also showing nothing on the Serial number and Model Number in the Bios. I would appreciate if someone would email me the IBM Maintenance Utility at luisy2k@excite.com.

Cheers from Puerto Rico.....

saddog · #49 Post by **saddog** » Sat Nov 19, 2005 11:20 pm

Hello,
I have the same problem, I get invalid machine type for the update, and serial and MT are blank.

. I called support but no help. The support person said you can update this info on the desktops but not the laptops.
I would be grateful for a maintance program so I can take care of this.
jgfusco3@yahoo.com,

Thanks,

Jim

maingray · #50 Post by **maingray** » Mon Nov 28, 2005 4:31 pm

Any chance of the tool here too...just got motherboard replaced on T42.

maingray "at" bellsouth "dot" net

Thanks!!!!!!!!!

neema · #51 Post by **neema** » Tue Nov 29, 2005 8:54 pm

Hey, can i get that tool too? my email is ameensuleman@optonline.net

Thanks a lot,
Ameen

frenchd · #52 Post by **frenchd** » Fri Dec 02, 2005 4:00 am

G-Man your utility is a popular one. Can you please email it to me too !
danfrenchuk@hotmail.com
thanks

donig · #53 Post by **donig** » Sat Dec 10, 2005 10:26 pm

My machine got serviced by the local IBM rep, and they replaced the motherboard. Even though I've complained to them that they didn't set the model/serial number, they have no idea how to do it. sigh.

Any chance I could get a copy of that utility?

snorter at genesiscollective.com

Thanks!

CannedCorn · #54 Post by **CannedCorn** » Fri Jan 20, 2006 7:49 pm

Could I also get a copy of that utility... tjb13 at duke dot edu... Does it require that you have a floppy drive... how the hell do you do it without one!

proaudioguy · #55 Post by **proaudioguy** » Sun Feb 19, 2006 12:49 pm

I would very much like to get this utility, if anyone can help I really appreciate it.

makeshiftaudio@yahoo.com

jsharpe · #56 Post by **jsharpe** » Fri Feb 24, 2006 6:28 pm

I'm also in need of the utility if I could trouble someone to send it to me. It really is somewhat surprising that it isn't more easily available.

jms@sharpe.com

Thanks much

proaudioguy · #57 Post by **proaudioguy** » Fri Feb 24, 2006 10:21 pm

No one has sent it. I'm thinking perhaps everyone reading this thinks someone else will send it. Please?

proaudioguy · #58 Post by **proaudioguy** » Sat Mar 04, 2006 11:46 am

bump.

Could someone send this to me please?

makeshiftaudio@yahoo.com

tibbar · #59 Post by **tibbar** » Fri Apr 21, 2006 1:44 am

Hi.
I just replaced a board in my A20m.
Could some one please send me this too.
I would appreciate it very much.
thanks.
r_tibbar@hotmail.com

Boricua65 · #60 Post by **Boricua65** » Fri Apr 28, 2006 4:54 pm

By reading all the mobo issues everyone having in that the machine type is not showing, is there any way the Hardware Maintenance Disk be posted somewhere. I know (I've heard) about the potential for it being used nefariously, but I believe it would make things easier and simpler since there are DIY'ers here. I, too, replaced both motherboards on the T22 I previously owned and the A30 I currently own. When I do the "Detect..." it gives me the wrong machine type. I'm not asking for the utility, but it would be easier to download.

A31p Invalid Machine Type error with software Installer

still having the problem.

Re: still having the problem.

This works!

machine type tool

util

Can I have it too...Pleeeeaaasssseee

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