A31 White Screen

[schen]

One of my wife's classroom A31 recently popped up with a "White Screen" issue. I haven't run into this issue before, and all the Search managed to come up with is one reference to the "while screen of death, not Windows related". There was no further explanation on it. So far, I've pulled the connector on the planar, and reseated it to no effect. So I thought I'd check here before moving on to the panel itself.

The machine seems to power up, but doesn't appear to pass POST.

[ajkula66]

White screen is usually related to a bad LCD cable...however, given the age of these machines, everything is possible...

Turn the machine on, press the "caps lock" key. If the light doesn't stay lit, you have a motherboard problem. If it stays on, start looking for a LCD cable.

[schen]

White screen is usually related to a bad LCD cable...however, given the age of these machines, everything is possible...

Turn the machine on, press the "caps lock" key. If the light doesn't stay lit, you have a motherboard problem. If it stays on, start looking for a LCD cable.

Stays lit. I guess it's the cable, or it's come loose. In a room full of 3rd graders, anything is possible!

Thanks George