Warranty experience questions.

[AdamaDBrown]

I'm afraid that my R50p may have a burnt out battery charging circuit (as well as having a loose GPU). If this does turn out to be the case, can anyone offer advice on warranty repairs? My machine is second-hand, but in warranty until December (checked on the IBM site). What's the turnaround time like? Has anyone gotten similar problems fixed?

[tfflivemb2]

The turn around time is based on the situation and whether or not they have the parts in stock.

I would send it in now, rather than later, in case there are any problems (not that I would expect any), because recently some people have complained about the service from Solectron.

I had turn around service on a T30 within about 6 days (note: there was also a Saturday and sunday in there) from the date that I sent it to them, to the time that I rec'd it back from them. No problems with the service...stellar, as far as I am concerned.

[tjb229]

Had a Hard Drive in my R32 die, and had the new Hard Drive the next day!