brand new z60m, screen black and beeping!

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justrob · #1 Post by **justrob** » Sun Jun 25, 2006 7:21 pm

hello, i'm very new to the forum and a very new owner of a Z60m.

i was in love with this machine for a week, but was busy with work so i left it alone and plugged in for 5 days.

went to turn on power, machine turns on. screen does NOT. and i get a weird beep code that goes, 3,1,4,3.

tech support was no help. they had never heard of this particular beep code. there own computers crashed twice while i was on the phone with them! and they told me the exact stuff in the troubleshooting book. tried fn+f7. tried removing battery.

best they could do is they are sending me a box to send it back.

a friend told me to try popping out the dimm and putting it back in.

i haven't tried that yet. well, they are gonna replace it. but i just got everything setup the way i wanted. what could i try in the meantime?

or is it just stuck on stupid?

thanks

christopher_wolf · #2 Post by **christopher_wolf** » Sun Jun 25, 2006 7:37 pm

Welcome to the Thinkpad Forums

Did you have a look through the Thinkpad's HMM? It has a list of all the beep-codes in there. I can't recall off the top of my head what a 3-1-4-3 beep code would indicate.

justrob · #3 Post by **justrob** » Sun Jun 25, 2006 8:36 pm

thanks,
excuse my ignorance, but what is an HMM?

is it a book that came with the laptop???

justrob · #4 Post by **justrob** » Sun Jun 25, 2006 9:32 pm

oh, Hardware Maintenance Manual.

i don't have it with me right now.(am at work) but i checked through it before and could'nt find anything. the only beep code i found in there was a 4,4,4,4 and the book says it's a security issue and to have the machine serviced. still trying to find what a 3,1,4,3 beep code means. well they better send me a notebook that works. i love the z60m despite all this.

christopher_wolf · #5 Post by **christopher_wolf** » Sun Jun 25, 2006 11:55 pm

Hmmm, you sure it is a 3-1-4-3 beep code? I looked through all the documentation I have on Phoenix BIOS chips, the ones in modern Thinkpads, and couldn't find anything. I ran across one other person that reports a 3-1-4-3 beep code but can't find it in their HMM either.

justrob · #6 Post by **justrob** » Mon Jun 26, 2006 12:06 am

yep, positive it's 3,1,4,3. listened many times just to be sure. even played it over the phone for tech support. weird huh?

so someone else had the same thing?
so weird.

well the box should be here tomorrow and it's back off to lenovo.

i'm gonna pop out the ram and put it back in though, i don't know, i'm just clutching at straws here.

Brillig · #7 Post by **Brillig** » Mon Jun 26, 2006 8:05 am

It might be chip creep. Your ram has become unseated or died. Open it up and swap out the slot your ram is in.

gearguy · #8 Post by **gearguy** » Tue Jun 27, 2006 2:06 pm

It could also be a Bios crap up, if the Bios is outputting an undocumented beep code than that suggests that there is possibly something wrong with it...

Although the only real way to know what's wrong with it, is to open it up and have someone who really REALLY knows what they are doing, rigerously test ALL of it, including the BIOS chip burning, motherboard tatoo and all the rest ; p

Or of course you may open it up and find lots of extra crispy chip sets and immediatly recognise your problem.

brand new z60m, screen black and beeping!

brand new z60m, screen black and beeping!

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