R52 freezes when installing TPM (shown as UnknownDevice)

[newtothinpad]

Hi all

I have a R52 (1860-HK5) that has been acquired recently. Since I was using a notebook (of another brand) that broke half-way through my thesis writing, I had to quickly get myself going again. I therefore used Ghost to clone the old notebook image and dump it to the R52. After rebooting the R52 and using the ThinkPad auto-update a few times , I got it to recognize pretty much all the hardware except one. It was showing as an unknown device.

By checking on the R52 drive page and on guessing, I figured it must be the TPM (Trusted Platform Module). However, when I try to update the driver, it freezes half way when copying the tddl.dll, every time. I had to press the power switch a few seconds to reboot the ThinkPad.

After reading this forum, I tried running sfc.exe (no report of error) and the ThinkPad autoupdate (no report of dated driver). Now there is still a '!' next to a system device under the Device Manager. Every time I boot up the ThinkPad, it finds this new hardware (now called 'system') and wants me to install it.

Any suggestion to resolve this problem please?

Many thanks.

[gnarlyc]

We also have this issue with the 160+ R52's that we just purchased at work. We settled on just disabling the device until we find a solution.

Alan