Adobe Reader 9 plugin problem in W7b

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GomJabbar
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Adobe Reader 9 plugin problem in W7b

#1 Post by GomJabbar » Thu Jan 22, 2009 10:58 pm

Whether I use IE8 or Opera 10 Alpha, I cannot get the "Adobe-Acrobat" browser plug-in (that is the browser plug-in for Adobe Reader 9) to work. I can get a pdf to download and then open in Adobe Reader 9. I do have Adobe Reader set to Display pdf's in browser. I also have Opera set to use the Adobe Acrobat plug-in for pdf file types.

The link below is the file I was trying to read.
http://www.unf.edu/dept/cirt/events/pas ... a_BP_E.pdf

Additionally, I get the following Adobe dialog box when I click on the site above. If I click on OK, the pdf stops downloading. If I do nothing, the pdf does not display. If I wait until the pdf download finishes, then click on OK, I get a blank pdf browser window.
http://img217.imageshack.us/img217/552/ ... boxof0.jpg

Haven't found much in my searches yet. Anyone else experiencing this problem? :?
DKB

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Re: Adobe Reader 9 plugin problem in W7b

#2 Post by bigwormie » Wed Jan 28, 2009 7:29 pm

Not exactly the answer you were looking for but I am running acrobat standard 8 in windows 7 32 bit and I was able to open your file yet it gave me an error saying something about "acrobat reader" not installed which is true because it's not installed. I clicked ok and it opened right up.

I have been opening online pdf's for the past couple of days with no error messages at all.
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Re: Adobe Reader 9 plugin problem in W7b

#3 Post by GomJabbar » Wed Jan 28, 2009 7:52 pm

Thanks for the reply. I do not have Acrobat Standard.

I am able to open the pdf's if I UNcheck the setting in Adobe Reader: "Display PDF in browser". In this case after the pdf is downloaded, Adobe Reader opens up in it's own window displaying the pdf. However I would rather get the pdf to open in a browser window.

I am having the same problem in IE8 as Opera 10 Alpha. I have posted on four different forums, and no one has said that they can consistantly open pdf's in a browser window using Windows 7 Beta. One person posted that he could open a pdf in the browser window by using compatibility mode (as Vista) for Adobe Reader 9 and opening as Administrator. This worked on opening one pdf for me, but not on any subsequent pdf's.

I have been able to open a pdf once in Opera 10 and once in IE8, but after that, no pdf's will open anymore. It is confusing that it did work one time in each browser.
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Re: Adobe Reader 9 plugin problem in W7b

#4 Post by CoffeeBeans » Thu Jan 29, 2009 1:08 pm

Not really the answer you're looking for but foxit PDF reader works fine, I don't have any problem opening up your PDF link :) I'm running Win 7 (32-bit)

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Re: Adobe Reader 9 plugin problem in W7b

#5 Post by mgo » Thu Jan 29, 2009 10:01 pm

CoffeeBeans wrote:Not really the answer you're looking for but foxit PDF reader works fine, I don't have any problem opening up your PDF link :) I'm running Win 7 (32-bit)
Agreed! I ditched the Adobe oinker months ago for Foxit which does a great job for my simple needs.

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Re: Adobe Reader 9 plugin problem in W7b

#6 Post by GomJabbar » Fri Feb 06, 2009 10:52 pm

I guess I'm stubborn, but I kept trying to make Adobe Reader 9 work, but without success. No one anywhere I could find seems to have the solution to fix this problem between the Adobe Reader 9 browser plug-in and Win7b.

I finally relented and uninstalled Adobe Reader 9 and deleted all Adobe Reader and Acrobat registry keys. Next I installed Foxit Reader and it is working fine. I discovered though that the .msi installer apparently does not include the browser plug-in. So if you want the browser plug-in to work, be sure and install using the .exe installer.
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Re: Adobe Reader 9 plugin problem in W7b

#7 Post by Marin85 » Sat Feb 07, 2009 7:29 am

Actually, I was planning to install Adobe 9 under Win 7 later today. It´s one of my main tools and I´m curios as to finding some solution and finding more out about this problem.

Cheers,

Marin

PS: I´ll report back when I´m so far :)
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Re: Adobe Reader 9 plugin problem in W7b

#8 Post by Marin85 » Sat Feb 07, 2009 8:53 am

Update: Indeed, Acrobat Reader 9 doesn´t work neither with IE8 nor with FF3 under Win 7... However, Adobe Reader 8 works fine with IE8, but it doesn´t work with FF3 either.

Marin
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Re: Adobe Reader 9 plugin problem in W7b

#9 Post by mattbiernat » Sat Feb 07, 2009 12:49 pm

so Adobe 8 works... that's great news!! i thought that no adobe readers work with 7 whatsoever. i don't use the reader that much but sometimes it does come in handy or it become really annyoing not to have one.

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Re: Adobe Reader 9 plugin problem in W7b

#10 Post by Marin85 » Sat Feb 07, 2009 12:59 pm

Yes, one can say it works... :) Actually, both Adobe Reader 8 and 9 work, but not as a plugin to a browser :( As of now, only Acrobat Reader v8 works and only with IE8... Although I use FF3, I´m not very exited right now, because I actually use Adobe Acrobat Pro v9 very intensively. I hope Adobe will release soon some compatibility patch for v9 considering the fact that the beta is out and widely/wildly tested, but I strongly doubt it. Since the introduction of Adobe Reader (and Acrobat) v9 I can´t remember of any updates :?

Marin


EDIT: v8 doesn´t work with FF3 but with IE8! (-> see my previous post)
Last edited by Marin85 on Sat Feb 07, 2009 6:27 pm, edited 2 times in total.
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Re: Adobe Reader 9 plugin problem in W7b

#11 Post by GomJabbar » Sat Feb 07, 2009 4:33 pm

I did say in the second sentence of my initial post that I can get a pdf I am downloading to open in a separate window of Adobe Reader 9. Can't get the browser plug-in to work though.

I wasn't interested in getting Adobe Reader 8 to work.
DKB

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Re: Adobe Reader 9 plugin problem in W7b

#12 Post by Marin85 » Sat Feb 07, 2009 5:07 pm

Clear, but better Adobe Acrobat v8 in IE8 than nothing (for now) :) As for the separate window, I believe even version 7 would do that under Win 7 (though other things may not work).

EDIT: v8 doesn´t work with FF3 but with IE8 (-> my pre-previous post).
Last edited by Marin85 on Sat Feb 07, 2009 6:28 pm, edited 1 time in total.
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Re: Adobe Reader 9 plugin problem in W7b

#13 Post by GomJabbar » Sat Feb 07, 2009 5:43 pm

The Foxit Reader version 3.0 build 1301 (browser plug-in) works with Opera 10a, Mozilla SeaMonkey 1.1.14, and IE8. Likely it works with Firefox as well. I didn't test it because I am one of the two people on Earth that don't use Firefox. :mrgreen:
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Re: Adobe Reader 9 plugin problem in W7b

#14 Post by jdhurst » Sat Feb 07, 2009 6:31 pm

GomJabbar wrote:<snip> I didn't test it because I am one of the two people on Earth that don't use Firefox. :mrgreen:
I am the other person that does not use Firefox, but I am still in Vista and not in Windows 7 :)
... JDH

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Re: Adobe Reader 9 plugin problem in W7b

#15 Post by Marin85 » Sat Feb 07, 2009 6:36 pm

GomJabbar wrote:The Foxit Reader version 3.0 build 1301 (browser plug-in) works with Opera 10a, Mozilla SeaMonkey 1.1.14, and IE8. Likely it works with Firefox as well. I didn't test it because I am one of the two people on Earth that don't use Firefox. :mrgreen:
I was actually wondering why I was telling the whole time that v8 works with FF3 when you actually never mentioned FF3... :oops: And in fact, it´s not working with FF3, but with IE8 according to my earlier post (the one with the screenshot). Accordingly, I edited my other two posts. BTW, who is the other one that doesn´t use FF3? :)

Anyway, I am keeping looking for a solution as this problem is bugging me too. Apart from this, I´m afraid I´m getting more and more attracted to Windows 7 :D, so problems without real solutions are not accepted! (I believe you would agree that Foxit and Adobe Acrobat v8 are not real solutions to the problem.)

Cheers,

Marin

EDIT: Ha, and I was wondering who was the other person... :)
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Re: Adobe Reader 9 plugin problem in W7b

#16 Post by Marin85 » Sat Feb 07, 2009 6:39 pm

jdhurst wrote:I am the other person that does not use Firefox, but I am still in Vista and not in Windows 7 :)
I believe when you decide to try WIn 7 out, you are going to like it much more than Vista (and, yes, it´s most definitely faster than Vista and in my opinion faster than XP too) ;)
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Re: Adobe Reader 9 plugin problem in W7b

#17 Post by mattbiernat » Sat Feb 07, 2009 7:42 pm

while I usually like to stay with native MS products, Firefox has been working for me better in certain aspects. however, my Windows 7 laptop is using IE8.

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Re: Adobe Reader 9 plugin problem in W7b

#18 Post by K0LO » Sat Feb 07, 2009 10:52 pm

Somewhat off-topic but I have installed Acrobat 9 Pro (not the reader) on Windows 7. PDF files open correctly in both IE8 and Firefox 3.0.6 on Win7, so there should be some way to get Adobe Reader to work similarly.

Try some of the other compatibility mode settings on Reader. If the Vista compatibility mode didn't work, try the Server 2003 mode, then the XP mode...
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Re: Adobe Reader 9 plugin problem in W7b

#19 Post by Marin85 » Sun Feb 08, 2009 6:37 am

Thanks for the hint. I assumed that if Acrobat reader doesn´t work, then Acrobat pro won´t work either. I didn´t try to install Acrobat Pro due to space limitation.

Thanks,

Marin
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Re: Adobe Reader 9 plugin problem in W7b

#20 Post by GomJabbar » Sun Feb 08, 2009 6:46 am

Yes, I believe I read on another forum that Acrobat Pro can work. I do not have Acrobat Pro though, and I don't plan to buy it. Too much moola for me. :(
DKB

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Re: Adobe Reader 9 plugin problem in W7b

#21 Post by Marin85 » Sun Feb 08, 2009 7:55 am

temp solution: Adobe Reader v8 works with IE8 in Win 7 if you use the non-aero Vista theme. Also, try uninstalling Adobe AIR that comes per default with Acrobat Reader 9 and check out if you can revert to Windows aero without the problem in IE8. Here is a screenshot from my VM Win 7 to confirm this :) Unfortunately, I can´t run Win 7 in aero theme in VM, and I don´t run it in dual boot as before due to being out of space :x Off-topic: when installing Win 7 within VMware, I´m presented with options to choose which edition I´d like to install (Home Basic, Home Premium, Business and Ultimate) while this is not the case when installing Win 7 in dual boot configuration. I´m not sure what makes this difference, but choosing Business edition saves about 2 GB :banana:

Cheers,

Marin
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Re: Adobe Reader 9 plugin problem in W7b

#22 Post by Marin85 » Sun Feb 08, 2009 12:06 pm

Update: I couldn´t resist, freed up some more space and installed Win 7 back in dual-boot configuration along with Vista. Indeed, uninstalling Adobe Air, that comes together with Adobe Reader v9, solves the problem in the case one wants to have Aero turned on. Now, Adobe Reader v9 works flawlessly in IE8 under Win 7 with Aero turned on -> screenshot :)

Cheers

Marin

EDIT: I don´t have Opera installed, so I can´t comment on it. I may try that out later though (I always wanted to try out Opera anyway :) ).

EDIT 2: Uninstalling Adobe AIR seems to be only a part solution as the issue still appears with some online .pdf files yet not with all. It might have been a pure coincidence that Adobe Reader v9 was able to open those .pdfs within IE8 after uninstalling AIR...
Last edited by Marin85 on Sun Feb 08, 2009 9:26 pm, edited 2 times in total.
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Re: Adobe Reader 9 plugin problem in W7b

#23 Post by mattbiernat » Sun Feb 08, 2009 12:12 pm

oh nice! I will give it a try.

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Re: Adobe Reader 9 plugin problem in W7b

#24 Post by Marin85 » Sun Feb 08, 2009 10:09 pm

This issue is driving me nuts... I very much like Win 7, it´s fast and pretty and well-organized, and I´m getting more and more attracted to it. I give up on Reader and going to install Acrobat Pro since you people report that it doesn´t suffer from the same problem (for whatever reasons...). My Vista feels soo sluggish compared to Win 7... :cry:
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Re: Adobe Reader 9 plugin problem in W7b

#25 Post by GomJabbar » Mon Feb 09, 2009 7:24 am

Marin85, on reading your post last night relating success (not your last post). I decided to give it another go. I uninstalled Foxit Reader and reinstalled Adobe Reader 9, then uninstalled Acrobat.com and Adobe Air. Still I couldn't open a pdf in the browser.

At this point I decided to try System Restore to go back to before I: uninstalled Adobe Reader, edited the registry, and installed Foxit Reader. It restored, but hosed my AV software. At this point I decided to just do a clean install from scratch.

Since reinstalling W7b, Opera, my AV software, some Lenovo drivers, and running Windows update, I reinstalled Adobe Reader 9. I opened the program and accepted the license. I also let Adobe Reader do the update for Adobe Update. Next I uninstalled Acrobat.com and Adobe Air. Since then I have opened about half a dozen pdf's without a single glitch. Both in Opera and IE8.

I am not going to call this 'Solved' yet, but it's looking promising...

If I have problems again, I am going to suspect Adobe Update. BTW, I did not run compatibility mode on Adobe Reader 9. I left it as how it installed.
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Re: Adobe Reader 9 plugin problem in W7b

#26 Post by Marin85 » Mon Feb 09, 2009 9:18 am

That really sounds positive, but, GomJabbar, you did pretty much reinstalling because of the Adobe Reader... I edited my previous reply with the "solution" as it turned out to be only partly. As already said, Adobe Reader v9 manages to open many .pdf files now, but not all for me. I´ll try to update it (I downloaded the latest version right from Adobe), maybe Adobe has issues some fix in the mean time. I also forgot to uninstall Acrobat.com. I´ll try this later and will report if both things work for me without the erratic behavior from before.

Glad that things got more or less resolved for you

Marin
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Re: Adobe Reader 9 plugin problem in W7b

#27 Post by Marin85 » Mon Feb 09, 2009 10:10 am

Yup, the language update seems to make things better. GomJabbar, try opening the .pdf from your original post in multiple tabs in IE8. For me it opens correctly in the first 1-2, but the others produce the same error.
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Re: Adobe Reader 9 plugin problem in W7b

#28 Post by GomJabbar » Mon Feb 09, 2009 11:26 am

I opened like 4 tabs of the pdf in my original post, then I opened a couple more tabs from another pdf download, and finally I opened a 5 Mb HMM pdf which I downloaded from IBM in yet another tab. Did the same with both Opera and IE. After that, I closed all tabs on both browsers, then closed the browsers. I then reopened both browsers and tried some pdf's again, and all went well. :wink:

EDIT: I forgot to add that I have not installed the language update yet.
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Re: Adobe Reader 9 plugin problem in W7b

#29 Post by Marin85 » Mon Feb 09, 2009 12:18 pm

You made me totally clueless :eek:
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Re: Adobe Reader 9 plugin problem in W7b

#30 Post by GomJabbar » Mon Feb 09, 2009 12:50 pm

I don't really know what's going on. I don't even trust that it will keep working.

One thought that came to me. Originally I had AVG installed, but later I uninstalled it and installed AntiVir instead. On the fresh install, I only used AntiVir. I don't know if AVG could cause this problem or not. It doesn't seem likely that any leftovers from the uninstall of AVG would affect pdf's, but who knows?

AFAIK, the only other software from my original install that is not currently installed is my Canon MP600 printer drivers and software, Spybot 1.62, Mozilla SeaMonkey 1.1.14, Winamp 5.541, the Language Tools update of Adobe Reader, Acrobat.com, and Adobe Air.
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