ThinkVantage Toolbox Crash

[Mick]

Every time I click on setting button, up right side the page of the program, it crashes.
All the system is up to date, I even tried to reinstall it with no solution.
Does anybody have the same problem?
Any suggestions?

Thank you,
Michele

[Harryc]

Is there an error message? Check the system log, application section, for a red flagged event around the time of the crash.

[Mick]

The only message I have is a popup: An error occurred, Windows will try to find a solution on-line...
Unfortunately there are no red flags, no available solution for this problem.
This problem happens only when I click on the setting button just next to the question mark button of the ThinkVantage screen page.
I'd like to use this function again, but I do not know how.

Thank you,
Michele

[billp117]

Why not try removing the toolbox software and reinstall it again. That won't hurt anything. The key is to remove it first...reboot...and reinstall. (Unless you already followed those steps)

http://www-307.ibm.com/pc/support/site. ... 73783.html

for 64 bit:

http://www-307.ibm.com/pc/support/site. ... 73784.html

Good luck...

[Mick]

I'll try to do it again following your steps.
I'll keep you informed.

Thank you!

[Mick]

Bad news.
I removed, reboot and reinstall the software again... no success.

MB

[billp117]

Try restoring back to a date when it was working OK.