Your logic is faulty. First, since they have procedures in place to keep screwups from happening, you presume they NEVER happen. That's not true. If it was true, they wouldn't be called screwups, but intentional acts.no_man wrote:Believe this: large (and small) companies have work procedures in place to keep inventories in sync and screw ups from happening, also, do you think the repair team is also the shipping team, hardly. If this were a problem issue, it would occur regularly, we would be all over it. So do as Thinker advised, and believe IBM was in full control of their actions.
Second, your logic could be used to give the exact opposite conclusion. A company like IBM, which seeks to always please its customers, would have procedures in place to make sure that an employee's data wasn't compromised. Furthermore, they would seek to limit confusion for their customers as much as possible. Since replacing one unit for another, without consultation or notice would cause confusion and possibly compromise data (perhaps he never backed it up), they would notify you, or at least put the data on the new machine. Since they DIDN'T notify you, it was obviously a mistake and you should call them up.
As Nonny said, stealing is stealing, regardless of the attempted justification.
--Adam






