Need help to confirm my PayPal address

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ulrich.von.lich · #1 Post by **ulrich.von.lich** » Mon Feb 18, 2008 10:50 am

I always thought my PayPal address was confirmed until today a eBay seller told me she couldn't ship my order to an unconfirmed address. Can anyone please tell me how to get my address confirmed?

Actually I'm a confirmed PayPal user. My account is confirmed, which I had assumed means my PayPal address is confirmed. They debited a small amount of money in my bank's account and then I provided them the code that later showed up on my banker's statement.

On the main page of my PayPal account, it says:

Account type: Premier
Status: Verified(1)

I didn't see any option to confirm my postal address. Does it exist such a choice for an European PayPal account?

Any help would be greatly appreciated!

ajkula66 · #2 Post by **ajkula66** » Mon Feb 18, 2008 11:14 am

You can't confirm your address with PayPal. Period.

Only residents of USA, Canada and UK can have confirmed addresses.

#3 Post by **BillMorrow** » Mon Feb 18, 2008 12:14 pm

you can always ask someone in the USA to accept the item for you and then send it to you in europe..

ulrich.von.lich · #4 Post by **ulrich.von.lich** » Tue Feb 19, 2008 12:35 pm

Ok. That has explained why I couldn't find the option to confirm my address anywhere in my PayPal account. Yes I could've asked someone in the US to do me the favor, but for a $40 battery, I'd prefer to cancel the transaction.

I still don't understand why it's risky for the seller to send out the marchandise once the payment has been secured.

Troels · #5 Post by **Troels** » Tue Feb 19, 2008 1:39 pm

I haven't quite figured out yet the importancy of having a "confirmed address" - what extra security does it offer the seller that the buyer's address is "confirmed"?

ajkula66 · #6 Post by **ajkula66** » Tue Feb 19, 2008 1:47 pm

If the seller ships to an unconfirmed address, he/she is not covered by Seller Protection Policy, and the buyer can claim that they've never received the item, file the chargeback, and end up with both the money and the item.

It cost me $500+ about three years ago to learn this lesson...

ulrich.von.lich · #7 Post by **ulrich.von.lich** » Tue Feb 19, 2008 2:33 pm

Sorry to hear that. It's hard to believe people would actually do that.

I thought a shipping receipt that proves the marchandise has been sent to buyer's PayPal address would be enough.

It still sounds good enough to me. If the item is unable to be delivered to the address which itself is invalid, then it's logical the buyer should pay the loss.

andyP · #8 Post by **andyP** » Tue Feb 19, 2008 2:36 pm

That leads me to ask one question; If that's the case then, as a purchaser, what use is PayPal in a country where you can't validate your address? None as I see it.

Troels · #9 Post by **Troels** » Tue Feb 19, 2008 3:26 pm

That just stinks Ajkula, i'm sorry to hear that.

I would have hoped that Paypal knew the address of the card holder, and i imagined this was part of the sending money to verify users.

ajkula66 · #10 Post by **ajkula66** » Tue Feb 19, 2008 4:22 pm

ulrich.von.lich wrote:

I thought a shipping receipt that proves the marchandise has been sent to buyer's PayPal address would be enough.

It still sounds good enough to me. If the item is unable to be delivered to the address which itself is invalid, then it's logical the buyer should pay the loss.

I actually had proof that the laptop has been delivered to the address stated in the payment, that it had gone through the customs and everything else. It didn't matter. PayPal sided with the buyer.

andyP wrote:

That leads me to ask one question; If that's the case then, as a purchaser, what use is PayPal in a country where you can't validate your address? None as I see it.

You wouldn't believe how many both sellers and buyers are unaware of this policy. And, make no mistake, I would still accept payment from an unconfirmed address if I trusted someone enough. I've done it for other forum members here, but it was by choice. As a rule, I don't do it. Period. Now, if you have good standing here, or someone I know vouches for you, that's a whole another ballgame...

SaberX · #11 Post by **SaberX** » Tue Feb 19, 2008 6:32 pm

I dident know this eather about pay pal.
It was only a few months ago when i set up a credit card with pay pal that i had my address confirmed.

Witch i need to thank ajkula66 once again.I was on this forum only a short time when i had bought an A22P from him last year.At the time i never had a CC so i guess my address was unconfirmed.

Rick Aguinaldo · #12 Post by **Rick Aguinaldo** » Thu May 22, 2008 2:33 am

Perhaps a new hope for those eBayers residing at a Paypal unconfirmed address like me: https://www.paypal.com/expandedsellerprotection
I got my first shipment from a seller who availed of the new policy.

ajkula66 · #13 Post by **ajkula66** » Thu May 22, 2008 3:22 am

But that works for PowerSellers only...

Rick Aguinaldo · #14 Post by **Rick Aguinaldo** » Thu May 22, 2008 3:41 am

ajkula66 wrote:You can't confirm your address with PayPal. Period.

Only residents of USA, Canada and UK can have confirmed addresses.

I thought Paypal's definition of a confirmed address is when the Paypal registered credit card billing address and shipping address are the same. When I use my Far East shipping address I do not have any complaint from sellers who ships to "confirmed addresses" only where their checkout system retrieves the verified address from Paypal. To verify my address, I had to hard-fax my utility bills containing the address to be confirmed.

#15 Post by **RealBlackStuff** » Thu May 22, 2008 6:56 am

A lot has also to do with your feedback on eBay, if you use Paypal.
If all your FBs say: fast payment, smooth transaction, good communication and the likes, one can assume that you are who you are, and your address does exist.
Before I moved to the USA, I never had any problems because of an unconfirmed address in Ireland.
Only 1 seller ever refused to ship abroad, but I had asked him before I made any bid.

Need help to confirm my PayPal address

Need help to confirm my PayPal address

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