Latest Kaspersky may be causing BSOD.

[stephanpark]

I'm having just the worst experience with a Thinkpad system ever. I've had a T21, T30, T60p and now the problem child X61s.

I've summed up and cleaned up the language a bit below but the full anger induced dribble is left intact farther below.

***Brief***
The problem:
BSOD on reboot after attempt at chkdsk. R&R was removed so should work. BSOD note is "A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain control of this machine."

Many things may be the cause. List below.
1. Lenovo Camera driver explicitly requested allowance of detected Trojan type virus detected by latest Kaspersky IS. See document MIGR-66973 on Lenovo site. It is suspected to have started all the problems.
2. R&R backup did not go smoothly but in the end it did complete.
System rebuild also stumbled but completed. Possible mass corruption concern.
3. TDI.sys hangs on Safe Boot, Google finds possible vector for encryption release type Trojan targeting netcom PE files.
4. Kaspersky (eliminated as suspect) latest v325 is believed to cause errors with latest Intel Wifi drivers.
Currently I am at a loss so I'll be waiting for my 2ND set of recover discs and hope it was that Webcam driver botching install with Kaspersky security paused.

***Angry Dribble****
Note: I warn those who don't want to listen to word from a foaming angry Thinkpadder to skip below.

...BSOD apparently caused by TDI.sys may actually be caused by a driver incompatibility with either Access Connections or the Wifi card drivers. Bottom line is that after a little bit of use off a fresh "Recovery" (with Kaspersky's latest IS installed), the machine just goes BSOD then hangs at TDI.sys. Story below.

I initially suspected the Lenovo Webcam since this is the first time a Lenovo software required Antivirus shutdown to install, in Lenovo's own words "Disable the firewall or anti-virus software before installing the driver " (from MIGR-66973). With advise taken, the drivers were allowed install caution to the wind, error messages and all. Tested the Webcam face tracking feature to much amusement and moved on with the migration work.

All of the sudden the Wifi fails to connect. OK, I though, knowing the Intel AGN card tend to be weaker than my T60p's Atheros card. But no, something much worst. On reboot I got BSOD saying "A driver has overrun a stack-based buffer. This overrun could potentially allow a malicious user to gain control of this machine." I shot a slittiest of glares at the Webcam and uninstalled with foaming fuver to get a FULL D@MN refund! A Rescue & Recover and refund later, the system worked fine. More migration work or rather re-migration work, gone well...almost done when that glitch in Wifi starts up again. And you knew it, the BSOD. Persistance this time seemed to only make it worse with even Safe Mode hang at TDI.sys. Did you know that R&R make chkdsk impossible? I didn't before this ordeal.

I Googled TDI.sys to find that, as suspected a certain virus like to attack of PE (portable executables) can occur at boot. This is intented to take over by somesort of encryption and decryption zombie making of WLAN drivers and the like. Jeepers, I guess I'll take the BSOD "warning" instead thank-you.

No webcam to glare at this time but there is still that bit about the Webcam drivers recalled to have actually been uninstalled rather than scraped off the system before my one an only backup image (mistake never to be made again, promise). So yes, that pesky Webcam surely deserved to be returned with NOT A PENNY lost! Right?

Lenovo tech support thew up their arms this time around and shipped me a set of System Restore CD that I think should come as bloody standard. The discs arrive and guess what, "Cyclical Redundancy Errors" on disc 3 and 5 (I think). Some more steam out my nose and another set of disc ship post haste.

I do a little more research on the system issues and stumble acros this bit of honest maker. On a thread in Kaspersky's own help forums a couple threads grinds on about buggy version 8 beta with Lenovo, then another with latest 7.0.1.325 released version. But I have the latest updated Kaspersky on my T60 and it works fine! It can't be that, no Kaspersky is trusted the Net over to be the best blah blah. But no, no it doen't like Lenovo and some HP models, particularly the newer Lenovo systems.

I downloaded the latest to my X60 because you see, the newest is the best. NOPE, T60 apparently is running an older version and as per more research the version running on my T60 is known to be the last stable one for Lenovo systems 7.0.0.125.

This my friends is why huberous is carma's foreshadow.

Well, I can say Lenovo's tech support has been both a pain in terms of their utter uselessness at diagnosis. Some rude, some sound like Eeore on a less enthusiastic day. But not all bad Apples, my advice on this...try to stay in the US for help calls. Outsourcing saves cost, with savings passed on to us. But what if the model included both a great machine and bullet proof service too? I'd pay for that up front...seems though no one else votes that way.

[adrianaitken]

So, to sum up. You're complaining that Lenovo's helpdesk aren't very good because they didn't know about a 3rd parties buggy piece of software which you had installed on your computer ?
Not trying to defend Lenovo but WTF has it to do with them ? It's standard disclaimer on all software I've ever seen that says to turn off your AV software when installing.
Complain to Kaspersky that their software crashes since they are the only people who can write the fixes/updates.

[stephanpark]

There is unfortunately no definitive on Kaspersky as the fault. They are suspect #1 at the moment, but I've still got to rebuild to test for certain. So here's hoping Lenovo's next set of discs work.

Don't know man, I made it pretty clear with the ..."Hubris..." line I thought that this was frustration turned to hotheadedness to be blind to a real culprit. With the caviot that faults are not to be forgiven merely due to ones failure in composure. Lenovo's tech support being as sub par has little to do with the outcome of my research as that bit of information is an application of hindsight to their ineptitude, and I never meant to insinuate the expectation of near omniscient knowledge of 3rd party compatibility as part of sub $15/hr tech support competence in Bangalore or Melina (no I don't know exactly which). That would be juvenile.

Lower my expectations it did, tarnished my greatest confidence in a long and trusted vendor. Concrete evidence of the failure to bring better products through outsourcing. Those would be my conclusions. And, be nice even if you want to pull out the back of someones head through their bung.

My vote: Lenovo hardware still my fav. Ease of upgrade and repair, less need to in the first place. Lenovo software no so much but may still be near the best in the industry (sad sad thought) except maybe Apple. R&R is still POS.

So what's the deal with the right palm rest being over 100F, 38C? What's the point of the second fan if it is still above body temp?

[RealBlackStuff]

It would be helpful to leave all the dramatics out and use a less 'swollen' language.
It's plain painful to read and/or understand.

[Harryc]

I don't see any particular point to continuing this discussion. The OP said what was on his mind and that's the end of it. If he decides to report a Kaspersky problem here (if found), that would be helpful. Start a new thread in the Windows OS forum please. Thread locked.