direct printing CD/DVD discs with HP printer

[RRHODY]

Interesting situation.
Bought a new HP D5460 printer with CD/DVD direct printing capability. Also bought a 50 disc spindle of Taiyo Yuden DVD 16X Watershield TYG03. Using Acoustica to develop an image to print. Text and photos spectacular – BUT – there are marks on the disc that coincide with the way the disk slides into and out of the printer. These marks are about 1/16 in thick and in four bands spaced about one inch apart. My guess is there are pads or rollers on the top of the slot for the disc that hold the disk down as it moves into and out of the printer.
The marks do not appear on the blank inkjet printable CD that came with the printer (probably because CD discs are thinner than DVD???) or on an ordinary DVD not inkjet capable).
Taiyo Yuden tech support claims their discs are no thicker than anyone else’s (Does their Watershield not add any thickness?) and the fault lies with the printer.
HP tech support claims there’s nothing wrong with the printer, just incompatible media.
The four streaks are dim, but definitely noticeable, and, therefore, disconcerting.
Has anyone else had this situation with any other printers or media?