Take a look at our
ThinkPads.com HOME PAGE
For those who might want to contribute to the blog, start here: Editors Alley Topic
Then contact Bill with a Private Message

Scratches on LCD Screen

X100e/X120e/X130e etc. series specific matters only.
Post Reply
Message
Author
mezcal
Posts: 12
Joined: Tue May 25, 2010 12:21 am
Location: Melbourne, Australia

Scratches on LCD Screen

#1 Post by mezcal » Wed Dec 15, 2010 3:13 am

Hi, has anyone had scratches on their LCD screen from the slightly raised buttons below the TrackPointer?

I keep my X100e in a neoprene (wetsuit material) cover in a padded notebook shoulder bag and have recently had to place thicker adhesive rubber pads on the top corners of the screen to prevent further scratching.

I've contacted Lenovo but still haven't heard anything from them.

Does anyone have a direct link I should be using (From Australia)?

Thanks for your time guys,

mezcal

mezcal
Posts: 12
Joined: Tue May 25, 2010 12:21 am
Location: Melbourne, Australia

Re: Scratches on LCD Screen

#2 Post by mezcal » Thu Dec 16, 2010 3:05 am

Bump - please, anyone? Thanks, mez

Colonel O'Neill
ThinkPadder
ThinkPadder
Posts: 1359
Joined: Tue Oct 27, 2009 8:03 am
Location: Vancouver

Re: Scratches on LCD Screen

#3 Post by Colonel O'Neill » Thu Dec 23, 2010 12:46 am

I'd say just call and use your warranty.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

mezcal
Posts: 12
Joined: Tue May 25, 2010 12:21 am
Location: Melbourne, Australia

Re: Scratches on LCD Screen

#4 Post by mezcal » Mon Apr 23, 2012 11:19 pm

After a few hassles getting though to Lenovo, the forum member: lead_org was a fantastic help - he escalated the case & made sure top-level people at Lenovo were made aware of the issue & it was sorted out, to my great satisfaction).

If anyone has similar problems getting repairs or problems sorted via Lenovo's technical support department, then I couldn't recommend lead_org more highly; a complete professional who will bend over backwards to make sure your experience with the Lenovo brand is of the highest quality.

He has renewed my faith in Lenovo & I certainly won't hesitate to make them my next ThinkPad purchase :smileyvery-happy:

Thank you lead_org

mezcal

Post Reply
  • Similar Topics
    Replies
    Views
    Last post

Return to “ThinkPad X1xxe Series”

Who is online

Users browsing this forum: No registered users and 3 guests