How to correct the warranty expiration date?

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danieldavid
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Joined: Wed Jan 04, 2006 11:34 am
Location: Tel-Aviv, Israel

How to correct the warranty expiration date?

#1 Post by danieldavid » Tue Feb 01, 2011 1:14 pm

I bought an x100e from BH Photo Video, which was delivered on Dec. 2, 2010.

However, the warranty status states that I have coverage until Aug 6, 2011, i.e. 12 months from the date of manufacture.

How can I correct this to get the full coverage I'm entitled to?

Many thanks,
Daniel

- - - - - - - -

T42, X100e, R31

dr_st
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Re: How to correct the warranty expiration date?

#2 Post by dr_st » Tue Feb 01, 2011 3:58 pm

Contact Lenovo. They will ask you to send some proof of purchase and update it in their system.
Current: X220 4291-4BG, T410 2537-R46, T60 1952-F76, T60 2007-QPG, T42 2373-F7G
Collectibles: T430s (IPS FHD + Classic Keyboard), X32 (IPS Screen)
Retired: X61 7673-V2V, A31p w/ Ultrabay Numpad
Past: Z61t 9440-A23, T60 2623-D3U, X32 2884-M5U

howto
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Re: How to correct the warranty expiration date?

#3 Post by howto » Tue Feb 01, 2011 4:46 pm

another question: If a thinkpad is bought from the Lenovo Demopool, do I have 1 year guarantee or only the guarantee, that is left?
X100e, MV-40, 160 Gb HDD, 2,5 Gb RAM, HD3200, Win 7 Ult x64

danieldavid
Posts: 49
Joined: Wed Jan 04, 2006 11:34 am
Location: Tel-Aviv, Israel

Re: How to correct the warranty expiration date?

#4 Post by danieldavid » Wed Feb 02, 2011 3:14 am

Good question. I would check the sales documents or ask the seller. My X100e was bought factory sealed with an explicit 12 month warranty, as stated on BH Photo Video's product specifications.

However, check the warranty status using the Thinkvantage tools first - it just may be correct.

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