760 Battery Charging issue
Posted: Thu Mar 14, 2013 1:59 am
I just got this nice 760ED in... but I've run into a slight issue with it.
When the battery is plugged in, the power meter shows how much juice is left in it (34% at the moment) and I can power on the laptop from the battery. However, plugging the laptop in doesn't charge the battery, whether the laptop's off or in Windows. It also doesn't matter which bay the battery is installed in(Ultrabay, or Battery Bay).
The battery definitely holds a good charge, since the laptop can be powered off of it, and the laptop can work exclusively off AC power as well(with the battery removed, and the battery isn't drained when it is installed with AC power on). I'm absolutely baffled and I have no idea where to turn. I unfortunately don't have any other 760s or other batteries to test. I believe I did have a dead battery I was able to insert, but it pulls up 0%, and predictably doesn't charge.
When the battery is plugged in, the power meter shows how much juice is left in it (34% at the moment) and I can power on the laptop from the battery. However, plugging the laptop in doesn't charge the battery, whether the laptop's off or in Windows. It also doesn't matter which bay the battery is installed in(Ultrabay, or Battery Bay).
The battery definitely holds a good charge, since the laptop can be powered off of it, and the laptop can work exclusively off AC power as well(with the battery removed, and the battery isn't drained when it is installed with AC power on). I'm absolutely baffled and I have no idea where to turn. I unfortunately don't have any other 760s or other batteries to test. I believe I did have a dead battery I was able to insert, but it pulls up 0%, and predictably doesn't charge.