760EL error 174

[RandyRadioActive]

Helping a friend replace a drive in a 760EL. Old drive seems to be a dud but when I install a new drive I get a error 174 (configuration error). What am I missing to install a new drive? Drive I am replacing is a 2G IBM. Drive I am trying is a 2G Toshiba. I also tried a 3G IBM - always error 174. All drives are OK in my 600 (except the one we are trying to replace)
any help for me?
Thanks

[Bruce Guttman]

Your problem sounds like the system isn't finding the hard disk.

1. Make sure you have installed the drive properly in the caddy and didn't put the flex cable on wrong.

2. Make sure that you have a good connection in the 760EL. It's common to not have the drive properly seated. You might want to try putting in the drive with the flex cable from the caddy without the rest of the caddy for troubleshooting purposes.

3. Go into Easy Setup (press F1 while turning on the computer) and go into diagnostics (ambulance icon) and see if the drive is actually identified.

Hope this helps some.

[RandyRadioActive]

Hi Bruce, Thanks for the post.
I am not able to enter setup with the new drive(s) installed. I do the F1 hold on power up and all I get is error "00174" > "OK" "Cancel" <
With no hard drive present, I can enter setup. With the "dud" drive installed, I can enter setup and setup shows no hard drive is present.
With new drive installed, and after pressing "OK" on the error 174 screen, I get I999035 in the top left side of the screen - "no bootable device."
Do you think I have a defective drive cable? If so, where can I get one?
Randy