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Warranty service from IBM

Posted: Sun Oct 24, 2004 4:32 pm
by anneortim
Much has been written about the batteries in our ThinkPads going bad, so I won't rehash the problems. Needless to say, my battery is behaving "normally" :roll: . It was a brand new factory sealed IBM battery and was purchased less than a year ago. So now I would like to attempt to get a replacement from IBM before the warranty runs out. I've been all over IBM.com to find out how to get warranty service on the battery. So far, I haven't been able to find it. Anyone know where to go or have any other suggestions? TIA

Re: Warranty service from IBM

Posted: Mon Oct 25, 2004 8:30 am
by G-Man
Just give them a call, and they will send you a new one. Once you received the new battery, you probably need to send back the old one.

Regards,
G-Man