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Edge 530c freeze/unfreeze

Edge / E-Series
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dflament
Posts: 2
Joined: Mon Oct 16, 2017 8:00 am
Location: Leuven, Belgium

Edge 530c freeze/unfreeze

#1 Post by dflament » Mon Oct 16, 2017 8:26 am

Hi all,

First time poster here and already have a big problem and some questions.

My wife has a Thinkpad E530C running Linux Mint on an 80GB SSD-drive, bought it second hand and worked flawlessly for a few weeks. After these weeks all the sudden it started to freeze-unfreeze every second until all the sudden, after 10-15 minutes the system decides to start working normally or not and it takes ages... rebooting doesn't help in this case.


What happens so far:

- Going into BIOS all is normal, no freezing whatsoever. After POST it starts to freeze/unfreeze like 7 out of 10 times I power up the computer.
- Laptop may boot normally into Mint/Win7 but after resuming from standby (let's say after 3-4 hours work) the freezing/unfreezing kicks in.
- Everything is freezing; mouse pointer, screen, hard drive. The system just stops.
- System has low tempurature, no overheating issues.
- It's also very hard to reproduce this error.
- Mint logs tell me everything is running fine...


What i tried so far and didn't work:

- Update BIOS to latest.
- Normal HDD with Windows 7.
- SSD with different versions of Linux Mint.
- Boot from Live USB with Ubuntu.
- Cleaned the fans inside.
- Reseated the RAM / Memtest86.
- Booted into windows 7 and turned of the HDD-protection.
- Removed the Wifi-card.
- Disabled the touchpad and tried different pointing devices.
- (Update) tried running with and without battery/AC power


I'm out of ideas, maybe it's a faulty motherboard but how to test this? Anyone experienced this type of freezing/unfreezing before?


all tips are welcome and appreciated,

kind regards,
Davy
Last edited by dflament on Mon Oct 16, 2017 8:26 am, edited 1 time in total.

RealBlackStuff
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Re: Edge 530c freeze/unfreeze

#2 Post by RealBlackStuff » Mon Oct 16, 2017 8:46 am

Welcome to the forum.

Looks like the only thing you haven't checked yet is power.
Remove the battery, then boot/run from AC only.
And remove AC, then boot/run from battery only.
Just in case, have you got another power supply?
Lovely day for a Guinness! (The Real Black Stuff)
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dflament
Posts: 2
Joined: Mon Oct 16, 2017 8:00 am
Location: Leuven, Belgium

Re: Edge 530c freeze/unfreeze

#3 Post by dflament » Mon Oct 16, 2017 9:58 am

Thanks for the suggestion;

Forgot to add to the list I already tried running without the battery plugged in to no avail

I'm afraid i don't have any spare battery or adapter to test.

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