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Not charging until 100%

X1/X1-Carbon (X1Cx)/X1-Extreme (X1Ex) series and later, specific matters only
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senskill
Posts: 2
Joined: Wed Oct 09, 2019 4:00 am
Location: Wettingen, Switzerland

Not charging until 100%

#1 Post by senskill » Wed Oct 09, 2019 4:11 am

Hello guys!

I have a new X1 Carbon (Lenovo ThinkPad X1 Carbon (14", Full HD, Intel Core 8eGen i5-8250U, 8Go), bought 2 months ago.
It's the second time in 2 months that i can't charge until 100% the battery. It stoped from itself close to 79 or 80%

First time i hade this issue, i let the computer running until battery was 0%, and i recharged ihm again. result: charged until 90%. Second time let ihm running until 0% battery, recharged ihm again, and this time 100%, feel great again!

But two weeks after that, i'have the same issue. I can't charge the laptop until 100%, only 79 or 80%...

What should i do? I almost know it's not an issue with the batery, i'm almost sure it's software issue...
Should i send the lapotop back to lenovo? What do you think?

Thanks a lot in advance for your tips!

Best regards,

dr_st
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Posts: 8061
Joined: Sat Oct 29, 2005 6:20 am
Location: Israel

Re: Not charging until 100%

#2 Post by dr_st » Wed Oct 09, 2019 5:54 am

Welcome to the forum. :)

Is there a green battery icon on the taskbar? Click on it and see if you have something about charge thresholds there.
Thinkpad 25 (20K7), X1 Carbon (20HQ), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad, A21m 2628-GXU

jursky
Posts: 15
Joined: Mon May 07, 2018 7:31 am
Location: Kosice, Slovakia

Re: Not charging until 100%

#3 Post by jursky » Wed Oct 09, 2019 9:04 am

You can control charging threshold with Lenovo Vantage application (downloadable from Microsoft Store) in which you can decide what will be the stop-charging point. I don't know how much mobile you need to be but in general if you can afford not charging your battery to 100% then you may opt to stay at current 80% (or 90%) of maximum charge, your battery should last longer in the long run.
W530 i7-3840QM (with High Color Gamut FHD AUO B156HW01 V.4 (Matte) display), X230 i7-3520M (with Nitrocaster (rev.6) FHD mod + FHD LG IPS LP125WF2-SPB1), another X230 i5-3320M (HD ready IPS display) and X240 i7-4600U (HD ready IPS display).

senskill
Posts: 2
Joined: Wed Oct 09, 2019 4:00 am
Location: Wettingen, Switzerland

Re: Not charging until 100%

#4 Post by senskill » Thu Oct 10, 2019 2:54 am

Ho yes... Exactly!!! This option was configurated defaut by 80%....
Thank you so much Jursky and dr_st!


So happy with this laptop :wink:

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