The pictures are here: https://imgur.com/a/Bul0lhG
I thought it best to ask the members of this forum whether they had a similar issue, and if so, if can indeed be "user damage". Note that the lip seems to be rubber and is bubbling outward which to my mind cannot equate to "user damage". If there were gouges in the rubber I can understand them coming to such a finding. Or could it be caused by the use of alcohol wipes? Any input would be welcome.
And lastly what do you call the part of the X1 that is affected?
Thanks and regards.
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Alcohol dissolves paint and can cause those bubbles.
Your pictures look like the keyboard bezel a.k.a. palmrest.
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