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Graphics problems when using OneLink with dual monitors?

X1 / X1-Carbon (X1C) / X1-Extreme (X1E) Series/Generations
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betonhaus
Posts: 30
Joined: Fri Apr 23, 2021 10:18 pm
Location: Calgary, Canada

Graphics problems when using OneLink with dual monitors?

#1 Post by betonhaus » Sun May 09, 2021 2:06 am

With my current setup I have my X1 Carbon 3rd gen with the i5-5300U hooked up to the onelink pro dock, which has two 1080p monitors connected to it with the laptop display disabled. But when i use it, once in a while one of the screens would go black for a second, preceded by a graphics error that looks like someone took the screen through a paper shredder and lined up the strips again, sometimes it just does the graphics glitch for a moment and goes back to normal. Is there anything I can do to test this and figure out how to fix it? it seems to happen to both monitors, but not at the same time and i haven't identified a pattern. it's this dock, looks like they are selling more https://www.ebay.ca/itm/153983921489

w0qj
ThinkPadder
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Joined: Fri Jun 11, 2004 9:53 pm
Location: Hong Kong

Re: Graphics problems when using OneLink with dual monitors?

#2 Post by w0qj » Sun May 09, 2021 9:49 am

We have X1C3 (X1 Carbon Gen 3), we we did not buy the OneLink docking solution for this.

In fact, I have not heard anyone else on this ThinkPads.com buying this OneLink docking solution, which works only on X1C3, unfortunately...
Daily Driver: (X1E3) X1 Extreme 3rd Gen | mobile broadband (WWAN)
Current Thinkpads: X1E3 | X1E1 | X1C9 | X1C4 | X1C3 | X230
Retired Thinkpads: X250 | T410 | T42 | 560 (circa 1996)
~~IBM Thinkpad era computer bag !

betonhaus
Posts: 30
Joined: Fri Apr 23, 2021 10:18 pm
Location: Calgary, Canada

Re: Graphics problems when using OneLink with dual monitors?

#3 Post by betonhaus » Sun May 09, 2021 12:10 pm

Explains why it was so cheap then. Oh well, it was only intended for a temporary solution anyways.

betonhaus
Posts: 30
Joined: Fri Apr 23, 2021 10:18 pm
Location: Calgary, Canada

Re: Graphics problems when using OneLink with dual monitors?

#4 Post by betonhaus » Wed May 12, 2021 7:32 pm

after doing some testing I'm pretty sure that it's the 65w ac adaptor being maxed out so i ordered a 90w one that should work better. plus a USB hub so i can plug everything in.

SurrealMustard
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Joined: Fri May 01, 2015 8:50 pm
Location: The United States of America

Did it work?

#5 Post by SurrealMustard » Thu Oct 07, 2021 2:14 pm

betonhaus wrote:
Wed May 12, 2021 7:32 pm
after doing some testing I'm pretty sure that it's the 65w ac adaptor being maxed out so i ordered a 90w one that should work better. plus a USB hub so i can plug everything in.
Keep us posted. I'm curious to find out if the glitches go away when using the 90watt adapter.

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