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My new X1 carbon with stripe on top of LCD

X1 / X1-Carbon (X1C) / X1-Extreme (X1E) Series/Generations
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yeuchudich
Posts: 2
Joined: Tue Jan 10, 2017 1:03 pm
Location: Hanio, VN or Queensland, Australia

My new X1 carbon with stripe on top of LCD

#1 Post by yeuchudich » Tue Jan 10, 2017 1:17 pm

Hi,
I just buy a new X1 Carbon, but there is error on LCD. This is captured in my picture.
There is blank stripe on top of LCD, no characters appears there and windows is also partly hidden.
I am also IT guy and try many updates, from BIOS, drivers, and everything. But it seems a hardware issue?
Anyone know and can confirm the error? I do not have much time and would like to check before spending days for hardware fixed in service center.
Image
Link to photo: https://photos.google.com/share/AF1QipO ... VIT2l6MEp3
Rgds,
Kenny CHen

kfzhu1229
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Re: My new X1 carbon with stripe on top of LCD

#2 Post by kfzhu1229 » Tue Jan 10, 2017 1:27 pm

Go talk to the manager of the store. That seems like display defect. Since you have just bought the machine as new, you would like to let them replace it for you instead of you buying parts for several hundreds of dollars.
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BillMorrow
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Re: My new X1 carbon with stripe on top of LCD

#3 Post by BillMorrow » Tue Jan 10, 2017 1:54 pm

hello and welcome to the forum..
several points..
1. your IP = hanoi so your location must reflect that.. :)
2. ANY hardware issue is a warranty issue so if you just purchased this X1 and it is new just out of the box if it were me a would ask that it be replaced.. i agree with the forum member above..
and
3. the picture of the display shows IBM..?! i've not seen ANY lenovo made thinkpad with an IBM screen saver or wallpaper.. so did you change that at some point ..? just asking since it is a bit strange.. maybe the seller made changes before you bought this thinkpad X1..?
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yeuchudich
Posts: 2
Joined: Tue Jan 10, 2017 1:03 pm
Location: Hanio, VN or Queensland, Australia

Re: My new X1 carbon with stripe on top of LCD

#4 Post by yeuchudich » Wed Jan 11, 2017 3:50 am

Thank both you for your quick guide.
I am in Hanoi now indeed on traveling.
It is just my check if I need to change laptop immediately or just common error with simple update.
Rgds,
Kenny Chen.

RealBlackStuff
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Re: My new X1 carbon with stripe on top of LCD

#5 Post by RealBlackStuff » Wed Jan 11, 2017 8:23 am

The IBM background picture is a small wallpaper (600x338) which can be found here: http://wallpapersafari.com/download/gixbTY/
It requires a relatively simple BIOS mod to get this on your own laptop(s).
See here for older laptops: http://www.thinkwiki.org/wiki/How_to_ch ... Windows%29
Don't know if the same applies to UEFI BIOSes.

kfzhu1229
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Re: My new X1 carbon with stripe on top of LCD

#6 Post by kfzhu1229 » Wed Jan 11, 2017 11:31 am

RealBlackStuff wrote:The IBM background picture is a small wallpaper (600x338) which can be found here: http://wallpapersafari.com/download/gixbTY/
It requires a relatively simple BIOS mod to get this on your own laptop(s).
See here for older laptops: http://www.thinkwiki.org/wiki/How_to_ch ... Windows%29
Don't know if the same applies to UEFI BIOSes.
Uh I don't think so as that he had that wallpaper in Windows 7, NOT splash boot screen?
Dell Lat CP MMX-233 64mb 40gb W2k
600 PII-266 416mb 40gb WXP
T23 PIII 1.13ghz 1gb W7
Precision M4300 X9000 8gb 160gb WUXGA Ultrasharp fp W10
T530i 15.6" i7 16gb fp W10
UXGA:
A30p PIII 1.2 1gb W7 (IDTech)
T43p 2.26 2gb fp W10 (Sharp)
Lat C840 P4-2.5 2gb 60gb W7 (Ultrasharp)

RealBlackStuff
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Re: My new X1 carbon with stripe on top of LCD

#7 Post by RealBlackStuff » Wed Jan 11, 2017 3:04 pm

You're correct. What was I thinking? :oops:

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