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Not charging until 100%

X1/X1-Carbon (X1Cx)/X1-Extreme (X1Ex) series and later, specific matters only
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Joined: Wed Oct 09, 2019 4:00 am
Location: Wettingen, Switzerland

Not charging until 100%

#1 Post by senskill » Wed Oct 09, 2019 4:11 am

Hello guys!

I have a new X1 Carbon (Lenovo ThinkPad X1 Carbon (14", Full HD, Intel Core 8eGen i5-8250U, 8Go), bought 2 months ago.
It's the second time in 2 months that i can't charge until 100% the battery. It stoped from itself close to 79 or 80%

First time i hade this issue, i let the computer running until battery was 0%, and i recharged ihm again. result: charged until 90%. Second time let ihm running until 0% battery, recharged ihm again, and this time 100%, feel great again!

But two weeks after that, i'have the same issue. I can't charge the laptop until 100%, only 79 or 80%...

What should i do? I almost know it's not an issue with the batery, i'm almost sure it's software issue...
Should i send the lapotop back to lenovo? What do you think?

Thanks a lot in advance for your tips!

Best regards,

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Joined: Sat Oct 29, 2005 6:20 am
Location: Israel

Re: Not charging until 100%

#2 Post by dr_st » Wed Oct 09, 2019 5:54 am

Welcome to the forum. :)

Is there a green battery icon on the taskbar? Click on it and see if you have something about charge thresholds there.
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad, A21m 2628-GXU

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Re: Not charging until 100%

#3 Post by jursky » Wed Oct 09, 2019 9:04 am

You can control charging threshold with Lenovo Vantage application (downloadable from Microsoft Store) in which you can decide what will be the stop-charging point. I don't know how much mobile you need to be but in general if you can afford not charging your battery to 100% then you may opt to stay at current 80% (or 90%) of maximum charge, your battery should last longer in the long run.
X230 i7-3520M (Nitrocaster Rev.6 + 13.3" FHD 99% sRGB IPS panel SHARP LQ133M1JW02).

Posts: 2
Joined: Wed Oct 09, 2019 4:00 am
Location: Wettingen, Switzerland

Re: Not charging until 100%

#4 Post by senskill » Thu Oct 10, 2019 2:54 am

Ho yes... Exactly!!! This option was configurated defaut by 80%....
Thank you so much Jursky and dr_st!

So happy with this laptop :wink:

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