Hi - Really need your help on this
I have just bought a Thinkpad Helix with Windows 8 Pro, when I checked, everything seemed good and windows keys was activated.
When I tried to upgrade to Win 8.1 Pro, I was informed that the Current Os is not eligible for upgrade. That's when I found out that my windows license expire in Oct! I Called Microsoft, gave them my product IUD was was advised that my Windows is not legal version??
Assuming that the Helix came installed with Win 8Pro (which it supposed to and have the Win 8 pro sticker) I tried to create a recovery medium to reset the computer to its original state, I created the USB Boot drive successfully, but cannot boot with the drive, it said Files are missing....
This Computer has 3 years warranty until mid 2016.
My question is: Shouldn't this computer comes with an OEM version of win 8 pro, which should be a permanent version without expiry? Furthermore, if it has problem, I Should be able to reset it without issue with the recovery drive created right?
Is there anything I can do to restore back the original version of windows that came with the machine (I obviously don't have the original Key, and the seller also doesn't know as they are reseller of old computers).
Please help to point me to a possible solution, I don't want to spend another 100 bucks or so just for a new windows.
Thanks
Take a look at our
ThinkPads.com HOME PAGE
For those who might want to contribute to the blog, start here: Editors Alley Topic
Then contact Bill with a Private Message
ThinkPads.com HOME PAGE
For those who might want to contribute to the blog, start here: Editors Alley Topic
Then contact Bill with a Private Message
Thinkpad Helix _ Cannot upgrade to Win 8.1
-
- Similar Topics
- Replies
- Views
- Last post
-
-
Win 10 update broke my backlight/Fn Key (X240)
by DavidGould » Sat Dec 09, 2023 11:28 am » in ThinkPad X230-X280 / X390 Series - 2 Replies
- 1870 Views
-
Last post by DavidGould
Tue Dec 12, 2023 4:17 pm
-
-
-
T510 Win 10 missing driver
by blackthinkpad » Mon Dec 11, 2023 2:25 pm » in ThinkPad T400/T410/T420 and T500/T510/T520 Series - 2 Replies
- 1847 Views
-
Last post by TPFanatic
Mon Dec 11, 2023 8:14 pm
-
-
-
W530 - Win-10 Video Driver Update
by FrankK-F » Fri Dec 15, 2023 2:47 pm » in ThinkPad W530/W540/W541/W550 Series - 0 Replies
- 1487 Views
-
Last post by FrankK-F
Fri Dec 15, 2023 2:47 pm
-
-
- 1 Replies
- 379 Views
-
Last post by TPFanatic
Wed Feb 28, 2024 7:06 pm
Who is online
Users browsing this forum: No registered users and 16 guests