ThinkPad T420 Recovery Problem

[MrLenovoUser]

Hi Guys

I have this issue with ThinkPad T420. When I'm going into Recovery mode pressing F11 or ThinkVintage blue button I have this error message pop-up here; "You must log in to access System Recovery Options. If you are having trouble logging in, please contact your computer administrator for assistance."

Not sure why I have this error and how to fix it to recover laptop normally.

Thanks guys!

[Neil]

Hello MrLenovoUser, and welcome to the forum.

Have you used Rescue and Recovery before on this computer for other tasks? Do you usually have to enter a password? Did you buy the system new, and set it up yourself? Or, was it originally set up by someone else?