No Synaptics Found

[knotti]

Hi all, i am new and signed up to get some awnsers.

I have a Lenovo T550 which i like but i have a problem with the touchpad. The settings for my touchpad are not to be found and I therefore can't disable the touchpad. The UltraNav is not found anywhere in my system nor under mouse-settings.
Note that my touchpad works, maby even too well and interferes with my witing

i have tried downloading the drivers and installing them but get a message that says "no Synaptics found".

Plz help

[RealBlackStuff]

Welcome to the forum.
You seen this? https://support.lenovo.com/us/en/documents/ht075599
Or this? https://support.lenovo.com/us/en/videos/ht051314

[knotti]

Yes I have seen thoes methods, but my keybord does not have that function and I am unable to find the settings for the touchpad. They simply won't show as if there is no touchpad at all.

[RealBlackStuff]

Hit F1 at boot to go into BIOS/Config/Keyboard-Mouse
This setting is not in all Thinkpads.
If there, check if Trackpoint and Touchpad are ENabled.

[knotti]

http://pasteboard.co/25OmzIsO.png
Here u can see that the settings for UltraNav is nowhere to be found

[knotti]

The BIOS/Config thing worked but it is still a bad workaround to the problem, can i somehow get the drivers working or at least showing?

[RealBlackStuff]

You probably run that abominable Windows 10.
There are tons of problems with that...

[knotti]

Nope, not that stupid

[RealBlackStuff]

Go into Device Manager.
Any unknown items there?
Uninstall whatever you find about the touchpad, then reboot to see if the drivers are re-installed.
What OS?

[knotti]

Will try that
I have Windows 7

[knotti]

Well it doesn't matter anymore, my PC died :C
Won't boot from HDD, or USB, tried to reset BIOS by unplugging CMOS battery. nothing...

[RealBlackStuff]

Time to call in the troops.
That machine should still be under warranty.

[frankparisi]

1. Try unplugging everything including battery and CMOS battery. Related.. it might not be shutting all the way off.
2 A screwed up registry can sometimes supercede BIOS , for instance the NoDriveAutorun registry entry does.

[frankparisi]

I had a similar problem with this, and I did what I always do which is to go to the Lenovo website directly and download the application which includes the drivers.

What I do in this situation is completely wipe the hard drive which of course includes the registry . I figure out the drive manufacturer, go to their website, download the utility to completely clean the drive which generally includes creating a USB to boot from and wipe it clean. Then I reinstall the OS from the "lenovo system disks". I like the Lenovo bloatware. LOL