Page 1 of 1
No Synaptics Found
Posted: Fri Jul 01, 2016 5:04 am
by knotti
Hi all, i am new and signed up to get some awnsers.
I have a Lenovo T550 which i like but i have a problem with the touchpad. The settings for my touchpad are not to be found and I therefore can't disable the touchpad. The UltraNav is not found anywhere in my system nor under mouse-settings.
Note that my touchpad works, maby even too well and interferes with my witing
i have tried downloading the drivers and installing them but get a message that says "no Synaptics found".
Plz help
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 5:35 am
by RealBlackStuff
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 6:37 am
by knotti
Yes I have seen thoes methods, but my keybord does not have that function and I am unable to find the settings for the touchpad. They simply won't show as if there is no touchpad at all.
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 6:43 am
by RealBlackStuff
Hit F1 at boot to go into BIOS/Config/Keyboard-Mouse
This setting is not in all Thinkpads.
If there, check if Trackpoint and Touchpad are ENabled.
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 6:45 am
by knotti
http://pasteboard.co/25OmzIsO.png
Here u can see that the settings for UltraNav is nowhere to be found
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 6:54 am
by knotti
The BIOS/Config thing worked but it is still a bad workaround to the problem, can i somehow get the drivers working or at least showing?
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 7:03 am
by RealBlackStuff
You probably run that abominable Windows 10.
There are tons of problems with that...
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 7:20 am
by knotti
Nope, not that stupid

Re: No Synaptics Found
Posted: Fri Jul 01, 2016 7:55 am
by RealBlackStuff
Go into Device Manager.
Any unknown items there?
Uninstall whatever you find about the touchpad, then reboot to see if the drivers are re-installed.
What OS?
Re: No Synaptics Found
Posted: Fri Jul 01, 2016 1:34 pm
by knotti
Will try that
I have Windows 7

Re: No Synaptics Found
Posted: Sat Jul 02, 2016 2:15 pm
by knotti
Well it doesn't matter anymore, my PC died :C
Won't boot from HDD, or USB, tried to reset BIOS by unplugging CMOS battery. nothing...
Re: No Synaptics Found
Posted: Sat Jul 02, 2016 2:36 pm
by RealBlackStuff
Time to call in the troops.
That machine should still be under warranty.
Re: No Synaptics Found
Posted: Thu Jul 07, 2016 6:43 am
by frankparisi
1. Try unplugging everything including battery and CMOS battery. Related.. it might not be shutting all the way off.
2 A screwed up registry can sometimes supercede BIOS , for instance the NoDriveAutorun registry entry does.
Re: No Synaptics Found
Posted: Thu Jul 07, 2016 7:29 am
by frankparisi
I had a similar problem with this, and I did what I always do which is to go to the Lenovo website directly and download the application which includes the drivers.
What I do in this situation is completely wipe the hard drive which of course includes the registry . I figure out the drive manufacturer, go to their website, download the utility to completely clean the drive which generally includes creating a USB to boot from and wipe it clean. Then I reinstall the OS from the "lenovo system disks". I like the Lenovo bloatware. LOL