However, when I am using the webcam now, it's really blurry and dark even if I am in a well-lit environment.
Unfortunately, I did not check the camera prior to the Windows 10 upgrade. So I am not sure if this is a Windows issue or hardware issue. I did make sure that I have the latest drivers updated though.
Can you please help?
If the LCD-bezel (or its sticker) has been replaced, sometimes people forget to take off the protective cover over the webcam opening.
Yours is probably still there (on the inside of the bezel).
Haven't seen that in person, so can't tell you exactly how to remove it.
See this: http://i.ebayimg.com/00/s/NjAwWDgwMA==/ ... 880000500F
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