problem of thinkpad X230's internet connection

X230/X240 series specific matters only
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jenn
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problem of thinkpad X230's internet connection

#1 Post by jenn » Fri Feb 15, 2013 7:38 pm

I have just bought a new Lenovo Thinkpad X230T 12.5 Multi-Touch i3-2370M 4GB 320GB Tablet. I can not connect to internet with this thinkpad. I am confused. please help me.. :(

ZaZ
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Re: problem of thinkpad X230's internet connection

#2 Post by ZaZ » Sat Feb 16, 2013 2:31 am

How are you trying to connect to the Internet?
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Mofo Jones
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Re: problem of thinkpad X230's internet connection

#3 Post by Mofo Jones » Sun Feb 17, 2013 1:02 am

I recently purchased a very similar X230T and I had no problems getting onto the internet. Should easily connect to a wireless signal or ethernet. If you let us know how you're trying to connect, we can try to help.
X230i Tablet (3437) i3 2.4 / 4GB / 12.5 / 320 GB / Win 7 64 / HD 3000
T42 (2373-3UU) / 1.7/ 1536 / 14.1 / 40GB / XP Pro / 64 MB Radeon 9600

jenn
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Joined: Fri Feb 15, 2013 4:30 pm
Location: Gainesville, Florida, USA

Re: problem of thinkpad X230's internet connection

#4 Post by jenn » Mon Feb 18, 2013 1:25 pm

Actually I can connect via wi-fi or wireless internet but I can not do via Ethernet cable. I called Lenovo support but the guy could not solve the problem and he said that I should mail the thinkpad to Lenovo to solve it..
:(
Anyway, thanks guys for your help.

jenn
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Joined: Fri Feb 15, 2013 4:30 pm
Location: Gainesville, Florida, USA

Re: problem of thinkpad X230's internet connection

#5 Post by jenn » Mon Feb 18, 2013 1:31 pm

I think this is a problem with Ethernet port.. The cable can't be stable in the port and gets out simply.

Neil
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Re: problem of thinkpad X230's internet connection

#6 Post by Neil » Mon Feb 18, 2013 1:39 pm

Maybe the clip is broken off the cable itself, instead of a defect in the ThinkPad's port. Can you try a different cable? Or, at least compare both ends of the cable to see if there is the same clip/tab on each end.
Collection = T500 - R400 - X300 - X200 - T61 (14" WXGA+) - T61 (14.1" SXGA+) - T60 (15" SXGA+) - X40 - T43p - T43 - T42p - A30P - 600E

jenn
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Location: Gainesville, Florida, USA

Re: problem of thinkpad X230's internet connection

#7 Post by jenn » Mon Feb 18, 2013 1:55 pm

Neil, I am sure that there is no problem with the cable, I can connect to internet with my another laptop using the same cable.

Neil
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Re: problem of thinkpad X230's internet connection

#8 Post by Neil » Mon Feb 18, 2013 2:05 pm

OK, then. :??: It was just a guess anyway. If the cable is OK, but still won't stay in the socket, I guess you're right about the port being defective or damaged. It's a very rare thing, but, I suppose anything can happen.
Collection = T500 - R400 - X300 - X200 - T61 (14" WXGA+) - T61 (14.1" SXGA+) - T60 (15" SXGA+) - X40 - T43p - T43 - T42p - A30P - 600E

ZaZ
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Re: problem of thinkpad X230's internet connection

#9 Post by ZaZ » Mon Feb 18, 2013 3:01 pm

A couple other options to try before sending it off might be to boot from a Linux disc to see if you can connect. That might tell you whether it's a hardware or software issue. You could also try shutting down Access Connection, the firewall or any other security software just to see if that's causing it.
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Mofo Jones
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Re: problem of thinkpad X230's internet connection

#10 Post by Mofo Jones » Fri Feb 22, 2013 9:49 am

Sorry, haven't been back here for a while. I recall having a problem with my T42's ethernet connection once, turns out that the ethernet port was somehow disabled. Make sure it's enabled and try again. If it currently shows as enabled, you might want to disable it and then re-enable it. Good luck.

I haven't tried the ethernet with my X230T yet, maybe I'll try it and see if I get the same issue.

Edit: Tried it. No issues. Didn't have to mess with any settings. Sorry.
X230i Tablet (3437) i3 2.4 / 4GB / 12.5 / 320 GB / Win 7 64 / HD 3000
T42 (2373-3UU) / 1.7/ 1536 / 14.1 / 40GB / XP Pro / 64 MB Radeon 9600

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