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USB 3.0 Blu-ray DVD player freezing Explorer on wake-up.

Posted: Wed Oct 30, 2013 10:03 pm
by Medicopter
ThinkPad X230

My new USB 3.0 Blu-ray DVD player is causing Internet Explorer 9 to hang on wake-up.
If I unplug the drive, things work fine again without a restart or event messages.

The drive is a MATSHITA BD-MLT UJ265 USB device, which works great until my ThinkPad
goes to sleep (not hibernate).

After some trouble-shooting I thought it might be a hardware problem and exchanged
the drive for another brand new one. Unfortunately I still have the same problem.

(Pawtec UltraSlim External USB 3.0 Slot-Loading BDXL 3D Blu-Ray Writer/Burner)


My Thinkpad is an X230 (2306CTO) which runs Win7 64bit Pro with the latest updates.
I also use the latest VLC Player, AnyDVD software, iTunes and Quicktime Pro.

I followed every possible instruction I could find on the Microsoft support sites and
other forums. I updated all drivers, un-installed and re-installed them, tried the other
USB 3.0 port, and also disabled USB selective suspend.

I have not touched the registry files and played with the upper and lower filters, or
upgraded to Internet Explorer 10.

Another USB 2.0 DVD only drive I have works without any problems.

Everything else on my Thinkpad runs perfectly fine and watching Blu-ray movies on it
is a treat for the ears and eyes.

Here is what it shows under driver details (Device manager) for this Blu-ray drive:


Microsoft Driver Version 6.1.7601.17514 (Driver Date 6/21/2006)

C:\Windows\System32\Drivers\AnyDVD.sys (SlySoft Version 7.2.3.3)
C:\Windows\System32\DRIVERS\cdrom.sys (Microsoft Version 6.1.7600.16385)
C:\Windows\System32\DRIVERS\GEARAspiWDM.sys (GEAR Software Version 2.02.03.00)


Does anyone know what causes this problem and how I can fix it? I have already
spent endless hours researching it but have not found a solution.

What am I overlooking? What else could I try?

Thanks for any help.

Re: USB 3.0 Blu-ray DVD player freezing Explorer on wake-up.

Posted: Tue Nov 05, 2013 12:43 am
by Medicopter
I finally figured out the cause of my problem.

The green ribbon of death in explorer when clicking on my computer was
Plug and Play related. Apparently it's a known issue:

http://support.microsoft.com/kb/953367

Hopefully whoever needs it will find some answers here. :thumbs-UP:

Re: USB 3.0 Blu-ray DVD player freezing Explorer on wake-up.

Posted: Sat Dec 28, 2013 10:56 am
by ThinkpadAddict
When its working, can you play BlueRay movies on a X230?

Re: USB 3.0 Blu-ray DVD player freezing Explorer on wake-up.

Posted: Sat Dec 28, 2013 4:15 pm
by Medicopter
ThinkpadAddict wrote:When its working, can you play BlueRay movies on a X230?
Yes, you can by using the latest free VLC player for Windows 7, 64 bit.

One clarification in my original message: I wrote "Internet Explorer 9" but I actually meant Windows Explorer. My goof :wink:

Re: USB 3.0 Blu-ray DVD player freezing Explorer on wake-up.

Posted: Sat Jan 04, 2014 7:50 pm
by Medicopter
An elegant way to eliminate USB plug and play issues, like I had described in this thread, is to go with this:

iDsonix™ 4 Port USB 3.0 Hub with ON / OFF Switch

http://www.amazon.com/iDsonix-trade-fir ... ub+with+ON

I can now simply turn my USB 3.0 Blu-ray player on and off without disconnecting the drive.