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Touch screen on X230T tablet stopped working

Posted: Tue Dec 31, 2013 1:18 am
by ThinkPad R
I will be going somewhere for about a month in a few days, so I have no time to send my tablet computer to service.

I was drawing on program GIMP with digitizer pen when suddenly it stopped responding.

The touch screen does not respond to finger touch or pen.

The screen is working, including all the buttons, fingerprint reader, etc.

Please help! I tried installing and downloading all the relevant drivers. Nothing works.

Re: Touch screen on X230T tablet stopped working

Posted: Tue Dec 31, 2013 1:36 am
by Brad
Sounds like a hardware issue.

To confirm I would recover the system on a spare HDD. If that is not possible I would go back a few days with system restore after you have a 100% working backup.

If that doesn't work maybe Easyserv can return the repaired X230T to wherever you are headed.

Brad

Re: Touch screen on X230T tablet stopped working

Posted: Tue Dec 31, 2013 1:39 am
by Brad
Sounds like a hardware issue.

To confirm I would recover the system on a spare HDD. If that is not possible I would go back a few days with system restore after you have a 100% working backup.

If that doesn't work maybe Easyserv can return the repaired X230T to wherever you are headed.

Brad

Re: Touch screen on X230T tablet stopped working

Posted: Tue Dec 31, 2013 1:43 am
by ThinkPad R
thank you very much

by the way, the webcam is not working. it says it's being used by another program. it may have something to do with the problem.

Re: Touch screen on X230T tablet stopped working

Posted: Tue Dec 31, 2013 1:55 am
by Brad
You could also download a live Linux CD and see if the touch screen or webcam works.

I have used Ubuntu before to troubleshoot with good success.

If you don't have an optical drive you could use a USB flash drive to load the OS.

Brad

Re: Touch screen on X230T tablet stopped working

Posted: Sat Jan 18, 2014 1:16 am
by ThinkPad R
I fixed the touch screen, and it works well with digitizer pen, but now it has problem with hand touch.

Only function hand touch does is minimize and maximize windows.

It doesn't click icons, scroll pages, etc. which I want to do.

Re: Touch screen on X230T tablet stopped working

Posted: Sat Jan 18, 2014 6:43 am
by Brad
How did you fix the screen?

Brad

Re: Touch screen on X230T tablet stopped working

Posted: Sat Jan 18, 2014 10:27 pm
by ThinkPad R
I uninstalled all touch screen related drivers, then re-installed them... I don't remember exactly what I did.

I could reinstall everything to factory setting, but I know problem will come back again, so I didn't do that.