Take a look at our
ThinkPads.com HOME PAGE
For those who might want to contribute to the blog, start here: Editors Alley Topic
Then contact Bill with a Private Message

P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

P1/P40/P50/P70 Series
Post Reply
Message
Author
KayMW
Posts: 9
Joined: Sat Apr 15, 2017 9:36 pm
Location: Fresno, Calif.
Contact:

P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

#1 Post by KayMW » Mon Sep 11, 2017 9:20 pm

Hi everyone,

I've sent my P50 to Lenovo in order to repair the cracked palm rest (a small crack near the fingerprint sensor, I'm sure it's not my fault but I still paid over 150 dollars in order to replace it even though it's still in warranty. It seems they had replaced my color calibrator) and the malfunctioning touch screen about two weeks earlier.

After I got my computer back, I found that the X-Rite Color Calibration software isn't working anymore.

It says:
Couldn't open measurement device: No lookup tables. Please run Sensor Replacement Utility program by clicking Start → All Programs → X-Rite → PANTONE Color Calibrator → Sensor Replacement Utility. If this does not resolve the issue contact technical support.
https://img.vim-cn.com/35/84784402dc708 ... 1b8234.png

When I tried to run that "Sensor Replacement Utility", another problem shown up:
Image
Error 22 while reading C:\ProgramData\X-Rite\ECCM-2\ECCM2SensorData.dat. If you have a backup copy of the file, please restore it. If you do not have a backup copy of it or it doesn't fix this problem, please report this error to technical support.
In fact, I've never seen this file before. After I done some searching on the web, I found this post on Lenovo's official forum: https://forums.lenovo.com/t5/ThinkPad-P ... -p/3742890
and this:
https://forums.lenovo.com/t5/ThinkPad-P ... -p/1571826
but none of the method listed in those posts was helping.

And according to https://pcsupport.lenovo.com/us/en/solutions/pd024421, it says ECCM2SensorsData.dat should be backed up before the replacement of palm rest but I didn't notice before and Lenovo repair center didn't back it up for me. Another problem is, Lenovo Repair Center seems replaced my screen as well (For freeeeeeeeeeeeeeee XD). So does it mean I can create that file by my own? Or can I use that file from another P50/51 and make the software great again?

I'll keep trying to fix this issue and tracking the status in this post. Maybe I'll contact Lenovo Support tomorrow XD (But I'm still a student and Lenovo Support's working time is almost the same time I take classes Orz)

Does anyone have any suggestions? Thanks a lot.

w0qj
ThinkPadder
ThinkPadder
Posts: 1187
Joined: Fri Jun 11, 2004 9:53 pm
Location: Hong Kong

Re: P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

#2 Post by w0qj » Thu Sep 14, 2017 6:43 am

If no one else have any idea, how's this "quicker and dirty" way:

0) Back up your important data first from your Original HDD/SSD.

1) IF you have a spare HDD/SSD lying around, pop this spare one into your Thinkpad,
use your Product Recovery on this spare HDD/SSD.

2) Copy this ECCM2SensorData.dat from your newly Product Recovered Thinkpad.

3) Remove your spare HDD/SSD, and pop in your ORIGINAL HDD/SSD.

4) Copy your ECCM2SensorData.dat file back to your Original HDD/SSD.

Hopefully this would work for you, good luck!
Daily Driver: (X1E3) X1 Extreme 3rd Gen | mobile broadband (WWAN)
Current Thinkpads: X1E3 | X1E1 | X1C10 | X1C9 | X1C4 | X1C3 | X230
Retired Thinkpads: X250 | T410 | T42 | 560 (circa 1996)

rrecord
Posts: 2
Joined: Sat Jul 06, 2019 12:36 pm
Location: Bucharest, Romania

Re: P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

#3 Post by rrecord » Sat Jul 06, 2019 1:06 pm

Old thread but here are the files for future users with this problem
eccm folder https://we.tl/t-zHr8rH8XD5
pantone folder https://we.tl/t-t6W0HVBN8p

Once you succes replacement utility it saves in eeprom some data and the issue wont come up anymore.

tripman
Posts: 2
Joined: Tue Jul 16, 2019 3:48 am
Location: Lodz, Poland

Re: P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

#4 Post by tripman » Tue Jul 16, 2019 3:50 am

Hi man,
Can you upload this files again please?
Linksa are died.

guppy_
Posts: 1
Joined: Tue Mar 17, 2020 11:23 pm
Location: Cleveland, OH

Re: P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

#5 Post by guppy_ » Tue Mar 17, 2020 11:26 pm

I need this now as well.

Would someone please post the files to a permanent location that will not expire?

BillMorrow
*Senior* Admin
*Senior* Admin
Posts: 7612
Joined: Tue Apr 13, 2004 9:40 pm
Location: San Francisco -> Florida -> Georgia
Contact:

Re: P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

#6 Post by BillMorrow » Wed Mar 18, 2020 1:02 am

guppy_ wrote:
Tue Mar 17, 2020 11:26 pm
I need this now as well.

Would someone please post the files to a permanent location that will not expire?
if you find this, please let me know the location..
if the file is small i'll host it here..
Bill Morrow, kept by parrots :parrot: & cockatoos
Sysop - forum.thinkpads.com

*
She was not what you would call refined,
She was not what you would call unrefined,
She was the type of person who kept a parrot.
~~~Mark Twain~~~

wojtekS
Posts: 38
Joined: Tue Dec 19, 2017 5:41 am
Location: Siemianowice Śląskie, Poland

Re: P50 X-Rite Color Calibrator issue - Missing ECCM2SensorData.dat

#7 Post by wojtekS » Mon Apr 25, 2022 5:48 am

Could someone with P51 UHD provide ECCM2SensorData.dat file?

I want to make some experiments on P51 I recently got...

Thanks in advance!

Post Reply
  • Similar Topics
    Replies
    Views
    Last post

Return to “ThinkPad P1/P40/P50/P70 and later Series”

Who is online

Users browsing this forum: No registered users and 19 guests