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Help diagnose error (screen with errors)
Help diagnose error (screen with errors)
Hi,
Recently my Thinkpad has a rather disturbing issue where bumps will freeze the system.
When this happens, the screen will show many display errors like on this image. Whatever was being played in the last second before the crash will be played over and over.
Can anyone identify what the error is based on the image? If so I would appreciate a hint.
Thanks,
Rasmus
Recently my Thinkpad has a rather disturbing issue where bumps will freeze the system.
When this happens, the screen will show many display errors like on this image. Whatever was being played in the last second before the crash will be played over and over.
Can anyone identify what the error is based on the image? If so I would appreciate a hint.
Thanks,
Rasmus
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- Senior ThinkPadder
- Posts: 3832
- Joined: Mon May 28, 2012 5:49 am
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Re: Help diagnose error (screen with errors)
Looks like a GPU or video RAM issue.
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E
Impulse Buy: Thinkpad not named for safety reasons
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E
Re: Help diagnose error (screen with errors)
Darn, my warranty ran out in in May.
My normal system runs from the Intel card, so I guess it's that.
Would I have to replace the motherboard to fix this error?
My normal system runs from the Intel card, so I guess it's that.
Would I have to replace the motherboard to fix this error?
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Re: Help diagnose error (screen with errors)
While the problem could be from a bad graphics chip, you should also double-check that the memory in the system is okay. Since you mention that you normally work from the Intel processor, that one uses shared system memory. Bumping the system and causing the error can happen if the memory module(s) is(are) not firmly attached in their sockets. Power the system off, re-seat the module(s) and restart. While you are at it, run a memory diagnostic (like memtest86+). All of this will cost you no money; just a little bit of time.
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
Re: Help diagnose error (screen with errors)
That's a great suggestion, thanks rkawakami. A while back I was trying the modules in my partner's computer (a macbook).
I will do as you suggest and reseat all modules and run memtest over night.
I only run specific applications via the Nvidia card (using bumblebee) such as games, photo/raw programs and some calculations, and it happens in sessions where I never started any Nvidia processes.
I will do as you suggest and reseat all modules and run memtest over night.
I only run specific applications via the Nvidia card (using bumblebee) such as games, photo/raw programs and some calculations, and it happens in sessions where I never started any Nvidia processes.
Re: Help diagnose error (screen with errors)
It seems to have been a RAM not properly fitted. At least the problem has not reemerged after I refitted the RAMs.
Thanks again!
Thanks again!
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