X1 Yoga Screen rotation

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iannis
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Joined: Mon May 14, 2007 12:47 pm
Location: Amsterdam

X1 Yoga Screen rotation

#1 Post by iannis » Fri Sep 08, 2017 1:12 pm

Dear all,

I have been a long time Thinkpad user but I feel really let down by Lenovo.
Having bought a officially refurbished, factory sealed X1 Yoga a year ago I feel it could have been my last Thinkpad. After a X41T, X61T, T60, X201T etc.
It was in repair 3 times, 2 times a motherboard has been replaced and the last time the fingerprint reader.
When it came out of depot the third time it was out of warranty, also thanks to Lenovo for making a mistake in altering the serial number after a motherboard for the second time.
Now it is back and it doesn't rotate the screen any more, no 'tent mode', no tablet mode etc.
Lenovo simply refuses to assist me further, only offering a repair I would have to pay for.
I am appalled by their service, anybody else had this so bad?
Or anyone who could help me, since it could also be a software issue?
Thanks in advance, I feel like throwing it out of the window sometimes.
T60 Thinkpad 1951-FDG, X61 tablet 7767-B8G and now an X201 tablet 2985-FWG and loving it!

shawross
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Joined: Mon Oct 28, 2013 5:48 am
Location: Perth Aus / Thailand

Re: X1 Yoga Screen rotation

#2 Post by shawross » Fri Sep 08, 2017 8:28 pm

I feel your pain and what OS are you using?
Active --- Love the X series
X301 SU9400 IDA Mod - W 7 / X201 540M - W 7 / X220 2520 - W7

Nostalgia
X61 T7500 / T43's / T42

Rogue daily driver - Samsung RV511 15.6 " Screen - W 7

iannis
Posts: 24
Joined: Mon May 14, 2007 12:47 pm
Location: Amsterdam

Re: X1 Yoga Screen rotation

#3 Post by iannis » Sat Sep 09, 2017 12:46 am

Windows 10 Pro, as was installed. I already did a clean factory install and ran all the updates. Nothing. Its says 'autorotate' in the screen when turning, it switches to tablet mode, it just does not turn the screen. So that to me looks like the sensor might be working?
T60 Thinkpad 1951-FDG, X61 tablet 7767-B8G and now an X201 tablet 2985-FWG and loving it!

Puppy
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Joined: Sat Oct 30, 2004 4:52 am
Location: Prague, Czech Republic

Re: X1 Yoga Screen rotation

#4 Post by Puppy » Sat Sep 09, 2017 5:18 am

This is typical for Lenovo and touchscreen devices, nobody has ever tested it before release to customers.

Get Sensor Diagnostic Tool from Windows SDK and check whether the orientation sensor works. I think that all the hardware fixes were unnecessary because most of issues comes from crappy Lenovo drivers and firmware. Instead of proper diagnostic Lenovo replaces hardware components here and there without any clue :(

Have you installed latest drivers via Lenovo System Update?
ThinkPad (1992 - 2012): R51, X31, X220, Tablet 8

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