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Thinkpad Yoga 14 doesn't register keystrokes
Posted: Wed Apr 27, 2016 9:47 pm
by sjde
My Thinkpad Yoga 14 has been doing this a lot since new and I am now wondering if it's a manufacturer defect. Does anyone else experience this-I'll hit the keys and when I look up at the screen a lot of letters/words are missing!
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 9:30 am
by brchan
Maybe the keyboard connector is loose? You should be able to re-seat the connector by following Lenovo's HMM.
I would probably just send the whole thing back and ask for a replacement yoga. If it has problems out of the box, there may be more issues down the road.
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 9:41 am
by sjde
They only talked about replacing the keyboard.
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 9:58 am
by brchan
I am not sure about the thinkpad yogas, but you should be able to choose whether to have lenovo replace the keyboard, or have them send a keyboard to you and replace it yourself. If you don't want to open the case up, the former will work, but it will just take a little longer.
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 10:17 am
by sjde
Great! I'll ask about that.
I have a service plan for a year with Geek Squad but they told me they'd ship it out and it would be wiped clean to do the repairs! Lenovo didn't say that.
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 10:20 am
by brchan
Never trust "Geek squad", especially on computer repairs. Most of them have little clue what they are doing and may end up damaging your laptop or do a poor job of putting things together. They also like to charge ridiculous prices.
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 10:32 am
by sjde
They did exactly that with my last computer . They said the hard drive was damaged in shipping and I wondered. Anyway, got a free replacement computer out of it.
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 1:25 pm
by sjde
I think part of the problem is whenever I switch screens/websites, it has to warm up a little , like 5-10 seconds and won't record anything I've typed until it does. Is that normal?
Re: Thinkpad Yoga 14 doesn't register keystrokes
Posted: Thu Apr 28, 2016 2:25 pm
by sjde
Whenever I switch screens, it has to warm up a little , like 10 seconds and won't record anything/everything I've typed until it does. Not just switching websites, but even just screens, like going from one email draft to another
I need to wait and keep pressing until the cursor shows up on the screen otherwise.....
Here's an example--
ust be oters like him--yo just don't know themor they aren't as honst.
It should've said---
There must be others like him--you just don't know them or they aren't as honest.