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1/2 of screen doesn't respond well to touch?

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kaitanium
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Joined: Sun Aug 19, 2012 1:06 pm
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1/2 of screen doesn't respond well to touch?

#1 Post by kaitanium » Sun Aug 20, 2017 1:13 pm

Have a practically new old stock yoga 12 (20dk, i7) and half the screen works intermittently to touch. Not sure if this is a software or hardware issue and was hoping someone would be able to help.

Touching the bottom half of the screen may or may not work right away. I have to hold down on anywhere on the bottom half of screen until Windows registers the touch (can see it on screen). And then I can touch freely until minutes later when i have to do it again.

Or if I tap anywhere on the top half of the screen first, then the bottom half will work for a couple minutes.

Using the pen always works.

The top half always works, anytime.

Any ideas? Thanks!

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