I have been a long time Thinkpad user but I feel really let down by Lenovo.
Having bought a officially refurbished, factory sealed X1 Yoga a year ago I feel it could have been my last Thinkpad. After a X41T, X61T, T60, X201T etc.
It was in repair 3 times, 2 times a motherboard has been replaced and the last time the fingerprint reader.
When it came out of depot the third time it was out of warranty, also thanks to Lenovo for making a mistake in altering the serial number after a motherboard for the second time.
Now it is back and it doesn't rotate the screen any more, no 'tent mode', no tablet mode etc.
Lenovo simply refuses to assist me further, only offering a repair I would have to pay for.
I am appalled by their service, anybody else had this so bad?
Or anyone who could help me, since it could also be a software issue?
Thanks in advance, I feel like throwing it out of the window sometimes.
X301 SU9400 IDA Mod - W 7 / X201 540M - W 7 / X220 2520 - W7
X61 T7500 / T41 T42 T43 / A31
Rogue daily driver - Samsung RV511 15.6 " Screen - W 7
- Senior ThinkPadder
- Posts: 2632
- Joined: Sat Oct 30, 2004 4:52 am
- Location: Prague, Czech Republic
Get Sensor Diagnostic Tool from Windows SDK and check whether the orientation sensor works. I think that all the hardware fixes were unnecessary because most of issues comes from crappy Lenovo drivers and firmware. Instead of proper diagnostic Lenovo replaces hardware components here and there without any clue
Have you installed latest drivers via Lenovo System Update?
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