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X1 Yoga Screen rotation

Discuss the ThinkPad-branded Yoga
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iannis
Posts: 24
Joined: Mon May 14, 2007 12:47 pm
Location: Amsterdam

X1 Yoga Screen rotation

#1 Post by iannis » Fri Sep 08, 2017 1:12 pm

Dear all,

I have been a long time Thinkpad user but I feel really let down by Lenovo.
Having bought a officially refurbished, factory sealed X1 Yoga a year ago I feel it could have been my last Thinkpad. After a X41T, X61T, T60, X201T etc.
It was in repair 3 times, 2 times a motherboard has been replaced and the last time the fingerprint reader.
When it came out of depot the third time it was out of warranty, also thanks to Lenovo for making a mistake in altering the serial number after a motherboard for the second time.
Now it is back and it doesn't rotate the screen any more, no 'tent mode', no tablet mode etc.
Lenovo simply refuses to assist me further, only offering a repair I would have to pay for.
I am appalled by their service, anybody else had this so bad?
Or anyone who could help me, since it could also be a software issue?
Thanks in advance, I feel like throwing it out of the window sometimes.
T60 Thinkpad 1951-FDG, X61 tablet 7767-B8G and now an X201 tablet 2985-FWG and loving it!

shawross
Senior Member
Senior Member
Posts: 662
Joined: Mon Oct 28, 2013 5:48 am
Location: Perth Australia

Re: X1 Yoga Screen rotation

#2 Post by shawross » Fri Sep 08, 2017 8:28 pm

I feel your pain and what OS are you using?
Active --- Love the X series
X301 W 7/Mint | X201 540M L Mint | X220 2520 W7/Mint

Nostalgia
X61 T7500 / T41 T42 T43 / A31

Rogue daily driver - Samsung RV511 15.6 " Screen - W 7

iannis
Posts: 24
Joined: Mon May 14, 2007 12:47 pm
Location: Amsterdam

Re: X1 Yoga Screen rotation

#3 Post by iannis » Sat Sep 09, 2017 12:46 am

Windows 10 Pro, as was installed. I already did a clean factory install and ran all the updates. Nothing. Its says 'autorotate' in the screen when turning, it switches to tablet mode, it just does not turn the screen. So that to me looks like the sensor might be working?
T60 Thinkpad 1951-FDG, X61 tablet 7767-B8G and now an X201 tablet 2985-FWG and loving it!

Puppy
Senior ThinkPadder
Senior ThinkPadder
Posts: 2821
Joined: Sat Oct 30, 2004 4:52 am
Location: Prague, Czech Republic

Re: X1 Yoga Screen rotation

#4 Post by Puppy » Sat Sep 09, 2017 5:18 am

This is typical for Lenovo and touchscreen devices, nobody has ever tested it before release to customers.

Get Sensor Diagnostic Tool from Windows SDK and check whether the orientation sensor works. I think that all the hardware fixes were unnecessary because most of issues comes from crappy Lenovo drivers and firmware. Instead of proper diagnostic Lenovo replaces hardware components here and there without any clue :(

Have you installed latest drivers via Lenovo System Update?
ThinkPad (1992 - 2012): R51, X31, X220
Huawei MateBook 13

giasoldacastlar
Posts: 29
Joined: Wed Sep 13, 2006 3:36 am
Location: Mantova, Italy

Re: X1 Yoga Screen rotation

#5 Post by giasoldacastlar » Thu Nov 14, 2019 4:40 pm

Hello, how did you solve the problem in the end? I am having the same issue...
Microsoft SensorExplorer app does not detect any sensor at all.
Thanks!
T400 2765-D3D
T42 2373-4WG + additional 512 Mbyte + IBM 11a/b/g Wireless LAN Mini PCI Adapter II

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