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yoga 3-11 & Yoga 700 11isk keyboard/touchpad erratic

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friedrich-eugen
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yoga 3-11 & Yoga 700 11isk keyboard/touchpad erratic

#1 Post by friedrich-eugen » Mon May 20, 2019 5:23 pm

Hello,

Systems: Yoga 3-11 and Yoga700-11isk M5-Y71- 8GB 500GB/1TB ssd m.2 Windows 10 (latest)

I happen to see ever again keyboard and touchpad stopping service, without previous notice ( :( ). Systems might need updated Video, but Lenovo does not offer Updates to this systempart (graphics Intel 515), Intel Update stops as it notices proprietary "mods" by Lenovo...

Any hints? (Keyboards and Touchpads are functional and as"new" (I did the change from Qwerty to Qwertz)...

Thanks in advance
__friedrich-eugen__
started with IBM-XT(80186) and AST-Ascentias NB (910N) in the 90ties, relying on Thinkpads (770X, A31P, T60-61P Frankenpads) until 2017,
now using TP W530 FHD (i7 Nvida2GB, 32GB, 256GB SSD & 500GB HDD) and X201/X230T (i7 8/16GB/500GB) Windows10 and a small Yoga 3-11(i7/8GB/512GbSSD)

Screamer
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Re: yoga 3-11 & Yoga 700 11isk keyboard/touchpad erratic

#2 Post by Screamer » Thu May 23, 2019 2:58 am

Have you tried reinstalling the touchpad driver (Yoga 700-11ISK, Yoga 3-11)? Did you also try to re-activate the touchpad via the Fn+F6 key combination, if that is even possible?

Are you able to navigate the BIOS menu with the 'non-functional' keyboard? If you can, it might mean that Windows 10 has an issue with the keyboard. Try disabling Windows 10's 'fast boot' feature, if this is the case.

I would not trust Intel Update/Driver & Support on that, try updating the graphics driver manually instead.

friedrich-eugen
thinkpads.com customer
thinkpads.com customer
Posts: 293
Joined: Mon May 24, 2004 9:44 am
Location: Rohlfshagen (Schleswig-Holstein), Germany

Re: yoga 3-11 & Yoga 700 11isk keyboard/touchpad erratic

#3 Post by friedrich-eugen » Thu May 23, 2019 4:38 pm

Thanks for Your advice ...
Starting I did consider having mechanically made something wrong...
... later I felt that it may be a sign for Windows 10 consuming more cpu-capacy /Systemcapacity/ memory than the system may be prepared to offer...
  • I have tried Intels graphic driver update - Intel does stop, as it finds its chips modified by lenovo.
  • Lenovo does not seem to care much, drivers have not been updated for quite a long time.
  • Keyboard and Touchpad drivers from Lenovo had been installed & updated.
I had this experience, as I upgrade our family-travel-notebook and at the same time prepared the "older" and a third one, made of spares, for sale.
The older one had been installed via Windows 8.1, to Windows Pro and been in use for over a year, traveling to southeast-asia and New Zealand,
the spare one was immediately installed Windows 10 Pro, The newer one (different systemboard) the same way.

So, I do think, it has to do with Windows 10,
  • maybe the update-process,
  • may be capacity comsumption on Update and later restart, possilbly for more than one start...
But:
It happend - once - that starting into the systems boot-menu, the keyboard even on system-level did not work.

As for now: They are on their way to Win 10, V. 1903, Classic shell seems on the verge of being tossed out by MS ... That woudl be sad and it could become a problem as I totally dislike the Windows10-Boot-scene..

Happy trails, no more trade-wars, no hot military conflicts... we (Europe) had enough of that stuff the last 150 years!
__friedrich-eugen__
started with IBM-XT(80186) and AST-Ascentias NB (910N) in the 90ties, relying on Thinkpads (770X, A31P, T60-61P Frankenpads) until 2017,
now using TP W530 FHD (i7 Nvida2GB, 32GB, 256GB SSD & 500GB HDD) and X201/X230T (i7 8/16GB/500GB) Windows10 and a small Yoga 3-11(i7/8GB/512GbSSD)

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