Windows 10 might have killed my ThinkPad

Windows 10 on Lenovo hardware
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Idle
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Windows 10 might have killed my ThinkPad

#1 Post by Idle » Thu May 12, 2016 2:11 am

It's only a might — I wasn't watching what went on.

Since early last year I've been running the various builds of W10 via the fast ring on a more-or-less redundant R500 ("upgraded" if you can call it that, from Win 8.1.)

Today it was installing the latest build (14342) — had completed the regular updates, downloaded the new build and the install had got to the first reboot.

I was working outside, went in to enter password and found the machine stuck at the logo screen: "Press the blue Thinkvantage button etc.)

That's now as far as the device gets — removing the battery, unplugging power and holding the power button down didn't help.

This suggests a BIOS problem, which may involve screwdriver work.

My question is: Does anyone know how to kill the CMOS on a R500?

I'm not panicking over it, there's nothing of importance on the machine, but it would be interesting to know what happened.

TIA

Idle

MrMaguire
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Re: Windows 10 might have killed my ThinkPad

#2 Post by MrMaguire » Thu May 12, 2016 5:00 am

I doubt Windows 10 killed your hardware, but you never know.

I would start by reseating the RAM.

Idle
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Re: Windows 10 might have killed my ThinkPad

#3 Post by Idle » Thu May 12, 2016 6:32 am

Thanks for the reply — I'll try that.
However, there's no error beep.

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Re: Windows 10 might have killed my ThinkPad

#4 Post by TPFanatic » Thu May 12, 2016 5:06 pm

It's totally hung? If something got messed up the Thinkpad might do an extended memory test behind the scenes at the loading screen. Pressing Esc at the logo should bring up additional information, and at that screen pressing spacebar should cancel the test.

Unless it's frozen there and nothing does anything....
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Idle
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Re: Windows 10 might have killed my ThinkPad

#5 Post by Idle » Fri May 13, 2016 2:38 am

Yep, totally hung.

Now, if I can just remember what I did with the copy of the service manual... (Never get old...)

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Re: Windows 10 might have killed my ThinkPad

#6 Post by RealBlackStuff » Fri May 13, 2016 3:28 am

Click on the HMM link at the top of this page to get your manual.
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Re: Windows 10 might have killed my ThinkPad

#7 Post by josh5k » Wed May 18, 2016 3:51 am

It's darn near impossible for Windows 10 to have 'killed' your Thinkpad. At the end of the update/setup process, all the OS does is a request for reboot along with a temp change in boot request if there are further steps needed upon first boot.

I'd suggest basic hardware troubleshooting such as removing power sources including battery and then retrying and perhaps if needed remove CMOS battery to reset the BIOS settings. Beyond that resetting memory and CPU Fan connection has helped me on a couple of older machines.
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axur-delmeria
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Re: Windows 10 might have killed my ThinkPad

#8 Post by axur-delmeria » Wed May 18, 2016 6:23 am

Remove the hard drive and see if the machine turns on properly.
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Re: Windows 10 might have killed my ThinkPad

#9 Post by Idle » Sat May 21, 2016 3:18 am

axur-delmeria wrote:Remove the hard drive and see if the machine turns on properly.
Sorry to take so long replying, I've been suffering the effects of advancing age — I suppose, at 92, I'm entitled to (but I wish I wasn't...).

Have tried cleaning RAM modules & sockets, removing HD (and re-inserting same) — no result. Neither does starting the machine with no RAM, which should have a noisy aftermath.

I think the "press the blue button" etc. message appears at the entry point of BIOS — if it halts there, there may be either a firmware problem or a hardware one (you pays your money and you takes your choice...)

Looks like I may have to write the thing off.

Idle
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Re: Windows 10 might have killed my ThinkPad

#10 Post by Idle » Tue May 24, 2016 1:26 am

Fixed it!

Took my courage in both hands, pulled the thing to bits and found what looked like a dry joint,

Hit it with a well-tinned iron and :D

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Re: Windows 10 might have killed my ThinkPad

#11 Post by MrMaguire » Tue May 24, 2016 5:24 am

Excellent! Where was the dry solder joint?

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Re: Windows 10 might have killed my ThinkPad

#12 Post by Idle » Tue May 24, 2016 7:46 am

MrMaguire wrote:Excellent! Where was the dry solder joint?
In the BIOS area (where I first thought) — must have been connected to it, although I didn't spend time tracing it through.
Took a while with a strong glass to find it — fortunately I knew what I was looking for.
I was a bit scared doing the job, my hands are really too shaky for fine work nowadays (never get old, it isn't much fun.)
Luckily, I got away with it.

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Re: Windows 10 might have killed my ThinkPad

#13 Post by axur-delmeria » Tue May 24, 2016 8:27 am

That's indeed excellent news. Glad that you got it running again.
Daily driver: X220 4291-P79 i5-2520M

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Re: Windows 10 might have killed my ThinkPad

#14 Post by Dodge DeBoulet » Tue May 24, 2016 10:24 am

Idle wrote:
axur-delmeria wrote:Remove the hard drive and see if the machine turns on properly.
Sorry to take so long replying, I've been suffering the effects of advancing age — I suppose, at 92, I'm entitled to (but I wish I wasn't...).
Well, see, you're 92 in Aussie years, mate. That's only 66 in US years, and 59 in European!

Good job on finding the fix :D
(Current) T460p |   i7-6820HQ   | WQHD | nVidia 940MX  | 72Wh Battery | 32GB RAM | 2TB Samsung 850 Pro SSD
(Retired) T420  | Core i5-2520M |  HD+ | Intel HD 3000 | 57Wh Battery | 16GB RAM | 1TB + 250GB Samsung SSDs

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