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T430 Keyboard failure with Windows 10

Windows 10 on Lenovo hardware
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Gramm
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T430 Keyboard failure with Windows 10

#1 Post by Gramm » Mon Oct 28, 2019 7:06 pm

I recently had a computer store trouble shoot a failed screen. After installing new screen it failed after a few minutes. Unable for them to find source of problem I decided to get a portable monitor. However when I took unit home the keyboard would not work. Future efforts by repair shop failed to activate keyboard. They claimed that Windows 10 drivers selection did not work with this older Thinkpad[/size]What can I do to fix this problem. And why would the new screen burn out after a few minutes. The keyboard worked for the updates until the drivers were updated.

jdhurst
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Re: T430 Keyboard failure with Windows 10

#2 Post by jdhurst » Mon Oct 28, 2019 8:36 pm

That model apparently does not support windows 10. It is not on the list below

https://support.lenovo.com/ca/en/solutions/ht507291

MikalE
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Re: T430 Keyboard failure with Windows 10

#3 Post by MikalE » Mon Oct 28, 2019 8:47 pm

I would try different drivers.
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Re: T430 Keyboard failure with Windows 10

#4 Post by TPFanatic » Mon Oct 28, 2019 10:22 pm

I'm calling baloney on the shop's excuse. They may not have plugged the keyboard back in correctly.
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dr_st
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Re: T430 Keyboard failure with Windows 10

#5 Post by dr_st » Tue Oct 29, 2019 8:48 am

Drivers are not required for the keyboard to work.

Does the keyboard work in pre-OS environment (e.g., can you enter BIOS?)
Thinkpad 25 (20K7), X1 Carbon (20HQ), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad, A21m 2628-GXU

skx
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Re: T430 Keyboard failure with Windows 10

#6 Post by skx » Mon Nov 04, 2019 8:46 pm

exactly, they should have either damaged something disassembling/assembling. all the rest is BS. T430 perfectly works with W10. the keyboard is not the issue but the OS :mrgreen:
ThinkPad X220: i5-2520M CPU 2.5GHz - 8GB RAM 1333 MHz - SSD 860 EVO 250GB - Debian - ME_cleaned
ThinkPad X230: i5-3320M CPU 3.3GHz - 8GB RAM 1600 MHz - SSD 860 EVO 500GB - Debian - ME_cleaned

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