lead_org wrote:
I think Lenovo is changing, it has become more willing to open up its management structure to the small customers (but very vocal), and listen to what they have to say. This was how i was able to be included in teleconference call with their Vice Presidents (or meet them in person), and make my case on why Retro ThinkPad project was/is a good idea in May 2015.
I think it is okay to be critical of Lenovo's past design intentions for ThinkPad, but you CAN'T fault them for taking steps to correct certain design abbreviations, or let the customers voice their opinions on the future of the brand. No other brand is doing it, or even willing to consider such move (but then again no one really collects HP, Dell, ASUS or ACER laptops like ThinkPadders do).
I may sound harsh but I'm actually less critical of their design decisions than of their sustained attitude of not giving a dang about our (also sustained) criticisms.
Just imagine if they had reverted their changes (at least in the form of a Classic line) right after the *30 series backlash!
Us loyal Thinkpadders wouldn't be so sour, and we would have appreciated their reactivity (though we would remind them that next time they plan a major change, they should at least
consult us before making a major design disruption).
Of course we are happy with their current idea of backtracking. I don't think anyone here is faulting them for it. This is an absolutely positive move - and I wish to thank you again for your efforts.
But we can't be fooled in believing that they actually care about us. If they did, they would have listened to us earlier. What they are doing now is (as I speculate) purely because they ran out of options. That's the reality of their relations with us.
pianowizard wrote:
In terms of sales, Lenovo is doing just fine -- it is the #1 laptop seller worldwide. But what really matters is profit margin, and Lenovo isn't doing that great. I tried to find more recent figures but this is the best that I found, from Apr 2013:
http://www.cheatsheet.com/popular/apple ... ?a=viewall
The most crucial plots are the last two, showing "operating margin per unit shipped" and "operating profit from PC sales Q4 2012". On a per-unit basis, Lenovo lagged slightly behind HP, and quite far behind both Asus and Dell. And of course, Apple beat everyone else by a huge margin.
Thank you for making your case with those figures.
Yes, Lenovo as a whole does okay. But the Thinkpads themselves (even counting the questionable "Thinkpads")? I don't think they're #1 in their respective niches.
There's only so much a company can do by shaving millimetres on their machines to look cool, or shaving production/operation costs to regain margins.
Cloning has its limits and all companies know that when you're struggling, a common solution is to reach the premium market where the margins are. Again: Apple.
A notable exception that I can think of is Asus, which probably earned some stacks of cash after it launched its low-cost netbooks in the early 2000's. Margins were thin but volume was here, because... they innovated. No clone games, they offered a concept that no other mainstream competitor did - and found customers.