Startup Error

[hkhalil]

Hi folks, I wonder if anyone can help with this.

For some time now, when I log-on as a limited user, i get a pop-up saying "The automated solution resource file could not be found. The automated solution can not continue"

I don't know what it is and I can't remember what i installed that may be causing it. I'm guessing it's something IBM - as they use "automated solutions". I don't have the Message Centre or Update Connector installed; just the new Software Installer - but it was doing this before I upgraded that.

It doesn't do this when I log-on as an administrator and I can't see anything in event viewer that is obvious to me - just some COM+ error that I can't fathom.

Can anyone help please hkhalil

[thinhare]

check out what is being run as logon, both in the "startup" and the key of "run" in the registry. you should be able to found the answer.

[k2]

look in the reg for HKLM>SW>MicroSoft>Windows>Currentversion>Run. There is probably a listing for an ERTS*.exe. delete it and it should stop it from running.

[hkhalil]

Thanks for the suggestions; I haven't been able to solve this yet.

I'll have a try and let you know.

hkhalil

[hkhalil]

Hey K2, thanks for the tip - that was it!

I'm glad to get rid of this bug, it's been a hastle for ages.

I started off by removing IBM Messages. I thought I had done this already, but there were still bits left over in the registry. When I did this, I started getting a similar error even as an administrator.

As you said K2, there was an ERTS* entry for "IBM Waranty Notification". When I got rid of that, the problem was solved.

Many thanks once again hkhalil